What are the responsibilities and job description for the Pre Admission Clerk position at Hegira Health, Inc.?
Since 1971 Hegira Health, Inc. (HHI) has been a leader in behavioral healthcare. Today, HHI is one of Michigan's largest freestanding, integrated behavioral healthcare organizations, providing a wide variety of mental health and substance abuse treatment services to individuals of all ages.
Hegira Health has a full time pre admission clerk position located in our Westland office. The hours of work are Monday through Friday 8:30am - 5:00pm.
REQUIREMENTS:
- High school diploma or GED
- One plus years office experience
- Proficient in the use of Microsoft Office Word and Excel
- EHR/EMR experience
RESPONSIBLITIES:
- Answer telephone calls utilizing scripted greeting.
- Greet telephone customers in a helpful and respectful manner.
- Document call and activity information timely and accurately.
- Denote client-identified needs/problems, payor source, and preferred geographic location.
- Explain to candidates fees, payments accepted, and offer assistance to obtain sliding fee specific to each clinic.
- Check for client in EHR for prior service activity at HHI.
- Enter pre-intake information into appropriate EHR screen via call intake process.
- Enter payment/insurance information into EHR.
- Contact payor source as needed for verification, authorization, etc.
- Schedule initial intake appointment based on the candidate’s expressed need, clinician specialty area(s) and appointment availability.
- Confirm all insurance eligibility/ineligibility information through current web-based sources.
- Check MHWIN system to determine if client is an existing consumer.
- Prepare pre-intake packet same day.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 403(b)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
Application Question(s):
- Are you proficient in Microsoft Word and Excel?
Education:
- High school or equivalent (Required)
Experience:
- office: 1 year (Required)
- EMR/EHR: 1 year (Required)
Work Location: In person
Salary : $15 - $17
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