What are the responsibilities and job description for the Consumer Loan Specialist position at Heights Finance Corporation?
Overview
Reach new heights in your career with Heights Finance!
At Heights Finance we service our communities by offering personal installment loans designed to help our customers get the money they need when they need it through all four of our brand names - Heights Finance, Covington Credit, Quick Credit and Southern Finance.
If you are self-motivated and energized by delivering good customer service and hitting sales initiatives, then we have the opportunity for you! At Heights Finance you will be provided with the tools to enhance your talents and abilities to grow your career in the financial services industry while also enjoying a work-life balance.
Hours of Operation: Monday – Friday 8:30am – 5:30pm with some occasional Saturdays.
Why you’d love to work here:
“I started my career with Heights Finance in October 2011 as an Assistant Manager coming in with no prior finance experience. I was eager to learn the business and grow with the company. Over the course of the last 10 years, I have seen several promotions which include a Branch Manager, Field Director, and now I am currently a District Manager. As District Manager I am overseeing six branches. I can honestly say that I enjoy the company I work for. Heights Finance makes you feel like family and always takes care of their employees.“ – Grecia A., District Manager – Texas
“The Diversity and Inclusion council has been a great learning experience. It helps ensure we remain active in every aspect of our community to celebrate our people as a whole community.” – Jesse W., Store Manager – Canada
“Heights is a people business, whether you’re talking about your customers or your team members. We promote from within, and all that is required is work ethic, leadership, and strong performance. Heights created opportunities where someone like me who started at the bottom with no education or experience could get the opportunity to grow and hold a position this high in the company.” – Alan C., Vice President of Operations
Responsibilities
- Greet and assist every customer in a professional manner
- Process loan applications to determine customer eligibility
- Educate customers on all product offerings including loan options and insurance products
- Work with past due customers to bring their account current through collections calls
- Conduct solicitation calls to generate new business
Qualifications
- HS Diploma or equivalent
- Goal oriented with sales skills and ambition
- Ability to multitask and effectively manage time
- Prior experience in customer service or sales industry preferred
Benefits:
- Uncapped monthly bonus opportunities
- Medical, dental, and vision insurance
- Company paid LTD/STD, 401K with some company match
- Tuition reimbursement
- PTO allowance with Paid Holidays
- Employee Relief Fund
Hourly:$15.00-$20.50
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.
All full-time employees are also eligible for the following benefits: Paid Time Off, Medical, Dental, Vision, 401k, Life Insurance, Disability, and other voluntary coverages.
CURO Financial Technologies Corp Supports Equal Employment Opportunity. CURO Financial Technologies Corp (dba Cash Money®, LendDirect®, Flexiti®, Heights Finance, Southern Finance, Covington Credit, Quick Credit and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state or local law where a particular employee works. In addition, it is the policy of CURO Financial Technologies Corp to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state law where a particular employee works.
This employer participates in E-Verify
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Salary : $15 - $21
