Digital Strategy Director Job Description

Helium SEO is seeking an experienced enterprise-level Digital Strategy Director to manage a $1-2 million book of business with three to five clients. The ideal candidate will be responsible for maintaining an 85% retention rate and driving 20% year-over-year growth. This position is available either in-office at our Cincinnati location or fully remote.

Role Expectations:

• Lead and manage a portfolio of 3-5 enterprise-level accounts.
• Develop and implement strategies aligned with clients' business goals, focusing on ROI and long-term growth.
• Grow revenue by 10-15% year-over-year while maintaining your book of business.
• Analyze data, develop insights, and present monthly reports to clients, showcasing campaign performance and ROI.
• Serve as the primary point of contact for all agency communication, managing expectations and driving alignment with all stakeholders.
• Liaise between clients and the team of SEO, SEM, & CRO engineers, coordinating resources to achieve superior results.

Required Qualifications:

• 15 years of experience in media, advertising, or marketing, with a significant portion in client service and/or account management roles.
• 10 years managing Enterprise-level accounts at the specified revenue and media spend levels.
• Demonstrated success in maintaining a 90% annual client retention rate for 3 years.
• Deep expertise in media planning, strategy, digital marketing, programmatic, and social media.
• Strong data analysis skills with the ability to interpret KPIs and analytics to drive campaign performance.
• Expert-level communication skills (verbal and written) with a track record of building consultative relationships with VP/SVP/CMO-level marketing executives.
• Proven ability to transform challenging clients into passionate advocates.
• Strong problem-solving skills with experience in crisis management and creative solution development.

Preferred Skills and Experience:

• Track record of growing client media budgets, upselling services, and introducing new capabilities.
• Experience with SEO, SEM, and paid social advertising.
• Familiarity with tools such as Ahrefs, Moz, SEMRush, Hubspot, and other SEO analytics platforms.
• Certifications in Google Analytics, AdWords, and other industry digital marketing and analytics tools.

About You:

You are a highly skilled professional who thrives in a fast-paced, dynamic environment. You are extremely goal-oriented with a positive attitude and high energy. You understand the importance of self-improvement and constantly push yourself to achieve more.

You embody our core values:

• Ensure Extraordinary Service
• Provide Responsive Communication
• Live by: If it is to be, It is up to me
• Are Problem Solvers
• Are Proactive
• Under-Promise, Overdeliver
• Achieve the North Star for our Clients

Compensation & Benefits:

We offer a highly competitive base salary along with comprehensive benefits, including:

• Full medical and dental coverage (company covers up to 90% of medical premiums)
• Retirement account with company match
• Unlimited PTO
• Collaborative and fun work environment

Join our dedicated team at Helium SEO and help us elevate the SEO industry one client at a time!