Claim

Job Description

Job Description

Position Summary :

The employee in this position is responsible for retrieving, sorting, processing and / or delivery of the mail to the organization.

Must be capable of working in a fast-paced environment and will be expected to adhere to the company’s service standards and best practices.

This job operates in a professional office environment. This job requires walking to the USPS Post office to pick up the mail on a daily basis and to drop off all outgoing mail to the USPS Mailbox located outside of the building.

Essential Duties :

• Retrieves mail from the United States Post Office, Downtown Branch every morning.
• Sorts departmental mail and documents and preps for scanning.
• Scans documents, checks quality of image and indexes to the proper workflow.
• After scanning, distributes hard copy mail to appropriate parties as specified.
• Operates mail machine for postage of outgoing mail for the entire company according to postal requirements. Delivers mail to the curbside USPS mailbox for pick up.
• Relieves the receptionist during lunch on a daily basis; when needed, will act as backup.
• Researches and returns unmatched mail to the appropriate provider.
• Cleans and adjusts the mail machine equipment as needed; including refilling the water and postage ink, as necessary. Ensure funding for postage meter is at appropriate levels.
• May assist the receptionist in opening and sorting the morning mail.
• Files hardcopy documents and records as needed.
• May assist with medical file.
• May assist the Claims Assistant with various tasks.
• Other duties and projects as assigned.

Qualifications :

• High school diploma or equivalent.
• Familiarity with USPS general guidelines.
• Working knowledge of Microsoft Word, Excel and Outlook.
• Reading, writing and arithmetic skills required.
• Candidate must be punctual and dependable, organized, detail-oriented, and have the ability to multi-task in a fast-paced environment.
• Must be able to lift and carry items weighing 25 pounds.
• Previous mail room experience preferred but not required.
• Must be able to carry out oral and written instructions.
• Must have good communication skills.
• Fine and / or gross motor skills, including the ability to grasp, lift and / or carry or otherwise move packages on a standard wheeled cart with a load capacity of 40 pounds.
• Ability to walk, bend, kneel, stand and / or sit for an extended period of time.

Direct Reports : N / A

N / A

Last updated : 2024-07-09