What are the responsibilities and job description for the Installation Manager position at Henry Schein?
SUMMARY:
This position is responsible to drive the installation process of dental equipment in practitioners' offices, working cross-functionally, to deliver a superior customer experience.
Plan and manage multiple the installation projects throughout the District of coverage which includes the State of Georgia and surrounding areas.
Key performance elements include overall internal and external coordination and communication delivering high quality and efficient installations and achieving overall internal and external customer satisfaction.
Manage center and off-site warehouse inventory and all regulatory-related requirements.
KNOWLEDGE:
Advanced intermediate level professional; knowledge within own discipline and developing basic knowledge of organization, processes and customers. Good judgment, sound analytical ability, evaluation, originality and ingenuity required to perform tasks. Frequently apply the fundamental concepts, practices, and procedures of a particular field. Apply company policies and procedures to resolve a variety of routine and non-routine issues.
SUPERVISION:
Receive a moderate level of instruction on day-to-day work and general instruction on new projects or assignments. Assignments can be broad in nature. Ideal candidate is homed in the Little Rock Area and willing to travel extensively throughout Arkansas, Memphis, TN and Springfield, MO.
MINIMUM WORK EXPERIENCE:
Two years of Dental/Medical service/installation experience preferred or at least four years of team leadership experience. Two years of operational/service leadership experience and/or experience within the health care industry preferred.
EDUCATION:
High School Diploma or equivalent required, Bachelor's Degree or global equivalent in related discipline, preferred.
GENERAL SKILLS & COMPETENCIES:
- Good understanding of industry practices
- Proficient with tools, systems, and procedures
- Basic planning/organizational skills and techniques
- Good decision making, analysis and problem solving skills with ability to multi-task
- Good verbal and written communication skills
- Good presentation and public speaking skills
- Good interpersonal skills
- Basic conflict resolution skills
- Developing professional credibility
