What are the responsibilities and job description for the Head Teller position at HERITAGE BANK INC?
- Supervises tellers.
- Performs normal teller duties on a daily basis.
- Provides on-the-job training for tellers on an as-needed basis.
- Monitors tellers to ensure compliance with financial institution procedures and policies.
- Issues written and oral instructions on teller operations as necessary.
- Assists tellers in locating cash discrepancies, manages unusual window transactions, and answers difficult customer questions.
- Rents safe deposit boxes and opens new accounts.
- Receives loan payments, inspects negotiable instruments and cash offered for payment, and enters payments received into financial institution computer records.
- Performs a variety of customer service transactions, such as account holds, stop-payment orders, direct deposits and check confirmation.
- Ensures all teller stations are adequately stocked and ready for subsequent shifts at changeover or closing.
- Conduct day-to-day operations in accordance with the laws, regulations, policies, procedures, and expectations of the Bank. Compliance will be recognized as part of the period performance review; noncompliance may result in disciplinary action, up to and including termination of employment.
- Must have excellent written and verbal (face to face and phone) communication skills including professional grammar and demeanor
- Must be available to work the required schedule of the banking office to include Saturdays
- Previous teller experience is preferred
- Strong organizational skills with attention to detail
- Ability to multi-task
- Experience using computers
Health, Vision, & Dental Insurance
401 (K) Retirement Plan with Company Match
Company paid Life Insurance for full-time employees.
Paid Bank Holidays
Sick & Personal Time
Accrued Vacation time begin day one.
Continual Training & Growth Opportunities
Employee Celebration and Recognition
Tuition Reimbursement Program
Salary : $29,900 - $37,900
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HERITAGE BANK INC -
Fort Mitchell, KY
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Independence, KY
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