What are the responsibilities and job description for the Assistant Manager position at Heritage Food + Drink?
We are looking for experienced FOH manager to join our rapidly growing team. We are a full service, high volume restaurant spread over two floors, with a 100 seat event space and 65 seat outdoor patio. We have a total of 300 seats and the restaurant was custom built from the ground up six years ago. We are seeking employees who enjoy the hospitality business and are looking to further their hospitality career. There is lots of room for growth!
Primary Functions:
- Establish and maintain the restaurants standards of service.
- Respond to private event inquiries, create contracts, create BEO's, etc
- Manage pars of all items needed at the front desk (menus, crayons, etc)
- Promptly greet guests upon arrival
- Field phone calls & oversee reservation process
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
- Respond to additional patron requirements by inquiring of needs; observing dining process.
- Deal with complaints or problems with a positive attitude. Promptly address customer service issues and refer customers to management when necessary.
- Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
- Perform basic cleaning tasks as needed or directed by supervisor.
- Fill in for absent staff as needed.
- Assist with special events as needed.
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Restaurant type:
- Casual dining restaurant
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Wappingers Falls, NY 12590: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $65,000 - $80,000