Director of Resident Services

Who is Bridge Senior Living:

At Bridge Senior Living, our mission is to positively impact the lives of our residents, their families, and our associates each day.

If you are looking for a fulfilling and rewarding career filled with purpose, Bridge Senior Living is the place for you! Our team members make a real difference in the lives of our residents and families each day. We pride ourselves in creating a rewarding work environment where associates feel appreciated and valued. Our 4 Service Pillars of Show Love, Serve with Purpose, Protect with Care and Exceed Expectations is what makes our communities a special place to live and work.

Job Summary:

The Director of Resident Services serves as a liaison to the Residents in the Independent Living setting. The Director is responsible for the planning, development, implementation, evaluation and improvement of Resident orientation, services and day-to-day administration of programs.

• Support mission, vision, and goals of the organization, upholding and promoting company culture and vision.
• Plan, implement, coordinate, and evaluate the provision of high-quality policies, services and programs needed and/or desired by the Residents.
• Maintain Resident satisfaction through ongoing solicitation and measurement of Resident feedback.
• Plan, coordinate and administer the new Resident orientation program.
• Actively communicate and work with Families and Residents of Independent Living to assist in safe, respectful and appropriate transitions to Assisted Living or Memory Care.
• Act as Resident/Administrative advocate for development of Residents’ Council for those in the Independent Living Setting. Participate as requested.
• Develop methods for coordination of the department’s services with other Resident services, to ensure the continuity of the Residents' total regimen of care.

Qualifications:

• Combination of education and/or experience equivalent to graduation from an accredited college or university, with major work in related field.
• At least 3 years of progressively responsible work experience in the senior living industry or related field.

What you can expect:

• Competitive pay
• 401K with company match
• Next Day Pay with PayActiv!
• Full Suite of Benefits
• Continued education and training to advance your career The friendliest leaders and teammates to help you along the way

EEO Statement

Bridge Senior Living is an equal opportunity employer. We are united by our pillars to Show Love, Exceed Expectations, Protect with Care and Serve with Purpose. We celebrate diversity and are committed to creating an inclusive environment where all associates have a strong sense of belonging. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, family/marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, veteran status, or any other status protected by law.