Job Posting for Insurance Customer Service Representative at Hermes Insurance Solutions LLC
Hermes Insurance Solutions is a Independent Insurance Agency in Sanger, Texas looking for a full time CSR to perform the essential function of supporting the service needs of our clients. This is an in office position, Monday thru Friday 8am to 5pm.
Responsibilities and Duties:
Answering phone calls and greeting customers with a positive attitude
Provide excellent customer service to existing clients which include- billing inquiries, policy changes, claim submissions, coverage questions, and more.
Provide insurance quotes to prospects and closing sales while informing and educating on insurance coverage needs.
Keep record of all customer interactions, update customer accounts and file documents in management system
Identify new business opportunities for both new customers and existing customers
Actively seeking referrals and rounding out current business
Qualifications and Skills:
Previous customer service experience required, minimum of 5 years.
Must have General Lines Property and Casualty license or obtain it within 90 days of employment.
Exceptional communication and interpersonal skills
Strong organizational and time management skills
Ability to provide customer service and maintain positive relationships with clients
Must pass background check
Proficiency in MS Office Suite (including Word and Outlook)
High School degree or equivalent
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
Life insurance
Paid time off
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
Sanger, TX 76266: Reliably commute or planning to relocate before starting work (Preferred)
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