What are the responsibilities and job description for the Customer Service/Dispatch position at Hewitt Property LLC?
Job Summary:
We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service/Dispatcher. As a Customer Service Representative, you will play a crucial role in coordinating and dispatching deliveries to various locations. Your exceptional communication skills and ability to prioritize tasks will contribute to the smooth operation of our service department.
Responsibilities:
- Receive and process service requests from customers
- Coordinate and schedule service deliveries
- Monitor technician availability and assign jobs accordingly
- Communicate with customers to provide updates on delivery and arrival times
- Maintain accurate records of service calls, including details of work performed
- Collaborate with other departments to ensure efficient workflow and customer satisfaction
- Utilize transportation management systems to optimize routes and minimize travel time
- Enter data into the system accurately and in a timely manner
- Assist with logistics and transportation planning as needed
Experience:
- Previous experience in a dispatching or scheduling role preferred
- Proficiency in using phone systems for communication purposes
- Strong data entry skills with attention to detail
As a Customer Service/Dispatcher, you will enjoy working in a fast-paced environment where your organizational skills are valued. We offer competitive pay and benefits. If you are looking for a challenging yet rewarding role as a Customer Service Representative, we encourage you to apply today.
Note: This job description is intended to provide a general overview of the position and does not encompass all tasks or responsibilities that may be required.
Job Type: Full-time
Pay: $14.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $14 - $18