Senior IT Project Manager

Job Description :

The Eligibility and Enrollment Systems team (E&ES), within the Executive Office of Health and Human Services (EHS), is seeking a Senior IT Project Manager (Sr. IT PM) to support key programmatic initiatives in existing and emerging systems. Acting as a Subject Matter Expert (SME) for the agencies, the Senior IT PM will oversee multiple large, complex IT projects, define user and team member roles, coordinate and monitor activities and ensure projects are completed on time and within budget. The Senior IT PM will report project status, milestones, roadblocks, risk analysis, risk mitigations and timelines to the Director of EPM. The work schedule for this position is Monday through Friday, 9:00 AM to 5:00 PM EST.

Detailed List of Job Duties and Responsibilities:

Create and execute comprehensive project plans with Eligibility and Enrollment System team members (E&ES) and key stakeholders.

Lead efforts to define project requirements with key project stakeholders.

Effectively manage and monitor the project development process, overseeing scope and change control processes.

Prepare and publish project documentation, in accordance with agency standards and due dates.

Ensure tasks, timelines and resources align with established milestones and due dates while adhering to EOHHS standards and policies.

Follow a comprehensive defect tracking process to ensure thorough testing efforts locally and by various teams. Submit detailed documentation of the process to the Director of Enterprise Project Management.

Report project status, risks and mitigation strategies to key stakeholders and senior management weekly.

Identify key risks and their impact on the project.

Ensure effective communication between non-technical and technical teams.

Monitor results against established timelines, deliverables, tasks, dependencies and associated technical specifications.

Adhere to project management policies, methodology, quality assurance and related standards.

Understand the SDLC and adhere to the workflow and timelines for requirements gathering, document reviews, and approval of documents.

Stay current with customer needs and strategies, utilizing formal and informal communication methods.

Assist in mentoring Junior PMO staff members.

Any other duties assigned by the Director of Enterprise Project Management.

Preferred Qualifications:

Minimum of (5) five years of hands-on experience managing multiple high-profile complex IT projects concurrently with full development, implementation, and financial accountability.

Minimum of (3) three years of experience managing large scale applications with multiple interfaces across various environments.

Experience with State Government Health and Human Services (HHS) programs and State Insurance Exchanges is a plus (i.e.: The MA HIX/IES system is an eligibility and enrollment application operating as a modular integrated platform).

Knowledge of the related IT standards and software (i.e., Microsoft Office: Excel, Word, PowerPoint, Project, Visio, and other project management tools).

Demonstrated ability to understand and negotiate the needs and expectations of multiple stakeholders.

Excellent communication & negotiation skills and experience in supporting technical and non-technical staff.

Ability to multi-task and flexibly adjust to changing priorities in a fast-paced environment.

Demonstrated experience with Conflict resolution, consensus building and mediation skills.

Demonstrated experience managing resources under a matrix reporting structure.

CSM – Certified Scrum Master.

Project Management Institute (PMI) PMP Certified.

Education and Certifications:

Bachelor's degree in business, computer science, or a related technical field