What are the responsibilities and job description for the Senior Account Manager position at HFI?
At HFI, we're at the forefront of innovation in the automotive industry, specializing in cutting-edge solutions for interiors. Our commitment to excellence drives us to provide exceptional service to our customers while continuously expanding our business.
As a Sales Account Manager, you will play a pivotal role in managing customer accounts and driving our account management strategy. Your focus will be on providing outstanding service to our customers while expanding our base business. You will collaborate closely with operational and product development teams to ensure alignment with customer expectations and organizational financial metrics.
Key Responsibilities:
- Cultivate strong relationships with customers, understanding their needs and providing exceptional service.
- Support operational and product development teams to meet customer requirements.
- Proactively engage with customers on quoting, sales planning, growth strategies, and conflict resolution.
- Manage sales transactions to maintain or increase program operating income and adhere to program budgets.
- Expedite resolution of commercial issues and obtain targeted business meeting financial metrics.
- Collaborate with internal finance team on financial forecasting and tracking.
- Execute Account Management strategic targets and actions to drive revenue and profitability.
Qualifications:
- 5 years of sales experience in the automotive industry, supporting Japanese and North American-based OEMs and Tier 1 Suppliers, preferably in Interiors.
- Excellent communication skills, both verbal and written, with internal teams and external customers.
- Experience with automotive program management requirements and deliverables.
- Strong analytical and problem-solving abilities.
- Ability to work effectively in a fast-paced, dynamic environment.
Join us at HFI and contribute to our mission of shaping the future of automotive interiors. Apply now to be part of our innovative team
