At Hispanic Housing our vision is to provide affordable housing that people are proud to call home. In creating quality housing, a safe and stable environment, and by providing superior customer service, we help create part of the foundation that enables people to make a better life for themselves, their families, their neighbors, and communities.
The property manager is responsible for all day-to-day operations including maintaining the properties, tenant relations, marketing and leasing, contract administration and financial management as well as assisting with long-term planning at the property. The Property Manager will be expected to complete all management duties in a professional and timely manner and maintain the property to the highest industry standards. This individual oversees the supervision of on-site personnel located in Chicago, IL.
JOB DUTIES INCLUDE BUT NOT LIMITED TO:
- Maintaining the Physical Asset
- Works closely with Maintenance Supervisor to monitor & schedule maintenance work (i.e. work orders, repairs, etc.) and ensure their timely completion.
- Approves rotating schedule of personnel for emergency maintenance.
- Conducts follow-up inspections of maintenance work and surveys resident satisfaction.
- Inspects site grounds and common hallways on a daily basis.
- Monitors and approves make-ready status of vacant apartments.
- Monitors/assists in yearly unit and site inspections.
- Recommends expenditures within budget allocations for physical repairs, replacement, and/or major improvements.
- Evaluates maintenance operations to determine efficiencies or areas cost saving potential.
- Ensures any construction-related problems are corrected.
- Ensures emergencies are handled promptly and HHDC corporate staff are properly notified.
- Safety and Security
- Marketing and Leasing
- Resident and Community Relations
- Acts as a liaison and advocate on behalf of the residents to public and private agencies.
- Financial Reporting and Control
- Staff Management
- Performs other duties as assigned.
REQUIREMENTS:
- High school diploma (minimum). College degree in Urban Planning, Business or related field preferred.
- 5 years property management experience in a not-for-profit and/or real estate development, construction, or Property Management company required; must also have previous experience in managing affordable housing Section 8, Low-Income Housing Tax Credits (LIHTC) and or public housing.
- Must have or be able to obtain within 6 months an AMP Leasing Certificate if required by state.
- Must have, or be able to obtain within 6 months of hire, applicable certifications by type of affordable housing program of property: Public Housing Management Certification, Senior Housing Management Certification, RAD PBV Management Certification, and/or LIHTC Certification.
- Must have to be able to obtain within 6 months of hire a UPCS Inspections Certification.
- Knowledge of fair housing regulations.
- Must have/obtain IREM Accredited Residential Manager (ARM) designation.
- Excellent customer service skills with the ability to interact with a diverse group of personalities.
- Computer literacy required; including working knowledge of MS Office Suite and property management software/systems preferred.
- Basic math, strong attention to detail and high organizational skills are required.
- Demonstrated strong time management and supervisory skills.
- Must have excellent oral and written communication skills.
- Excellent interpersonal communication skills, including the ability to inspire, motivate and lead staff.
- Bilingual (Spanish/English) is required depending on resident demographic needs.
- Valid driver’s license, vehicle, insurance and good driving record.
- Proof of COVID vaccination or medical/religious exemption will be required.
Compensation package includes salary based on experience, health, vision, dental and life insurance, paid vacation and more.
Principals only -- No Recruiters
EOE