Member Services Representative
Job Posting for Member Services Representative at Hialeah Municipal Employees Federal Credit Union
Job Overview:
We are seeking a dedicated Member Services Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling financial transactions, and promoting various financial products and services.
Responsibilities:
- Greet and assist members in a friendly and professional manner
- Process financial transactions accurately, including deposits, withdrawals, and loan payments
- Educate members on available products and services to meet their financial needs
- Detect and prevent potential fraud through vigilant monitoring
- Maintain member accounts and records with confidentiality and accuracy
- Assist in loan origination processes
- Handle cash transactions and operate a cash register efficiently
Qualifications:
- Previous experience in customer service within the financial services industry is preferred
- Proficiency in basic math skills for cash handling and financial transactions
- Strong relationship management skills to build rapport with members
- Knowledge of financial sales techniques is a plus
- Ability to perform loan origination tasks effectively
- Familiarity with fraud prevention detection methods
Join our team as a Member Services Representative to make a difference in our members' financial well-being!
Job Type: Full-time
Pay: $17.93 - $20.00 per hour
Expected hours: 38 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Credit union membership
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Tuition reimbursement
- Vision insurance
Experience level:
- 2 years
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Cash handling: 1 year (Required)
- Banking: 1 year (Required)
- Customer service: 1 year (Required)
Ability to Commute:
- Hialeah, FL 33010 (Required)
Ability to Relocate:
- Hialeah, FL 33010: Relocate before starting work (Required)
Work Location: In person
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