What are the responsibilities and job description for the CSR - Customer Service Representative position at High Country Search Group?
High Country Search Group is proud to be partnering with a growing organization in the Westminster area. They are seeking a dynamic and eager Customer Service Professional who will work in a culture that will challenge you to quickly develop personally and professionally. The Associate will be equipped with all the training, tools, and ongoing support you need to be successful and give you the freedom and flexibility to excel at what you do.
Perks of working for this company and in the Customer Service / Order Processing role:
- Business casual dress code five days a week
- Highly visible position with excellent promotional and growth opportunities
- Amazing company culture with a mission of community involvement
- Outstanding benefits and PTO
- Fully paid parking
- Non - call center working environment
Other Duties of the Customer Service Representative / Order Processor
- Handling incoming calls and conducting follow-up outreach to customers.
- Engages in active listening with callers, confirming or clarifying information.
- Possess strong analytical, problem-solving, and reading comprehension skills.
- Recording details of actions taken following conventional, professional writing standards.
- Proficient with MS Office Suite products.
- Working proactively as a member of a team.
What does it take to be the next Customer Service Representative / Order Processor?
- You have experience working in a customer service role and a passion for delivering a great customer experience
- You have excellent organizational skills and the ability to multitask
- You love problem-solving and enjoy facing new challenges
- You’ve got a genuine interest in software and technology and you’re able to communicate technical ideas verbally and in writing
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
Work Location: One location