Customer Service Representative

High's
UNKNOWN, MD Part Time | Full Time
POSTED ON 3/2/2024 CLOSED ON 7/5/2024

What are the responsibilities and job description for the Customer Service Representative position at High's?

Are you a results-oriented professional seeking a position as a Customer Service Representative/Cashier? Do you enjoy bringing your “outgoing & friendly” personality to work each day? We’d consider ourselves “Lucky” to have you as part of our High’s Team!

High’s is seeking Customer Service Representatives/Cashiers with expertise in overseeing the day-to-day store operations ensuring our vision of being a "Fast, Fresh & Friendly" neighborhood convenience store.

We offer a very competitive Benefits Package including but not limited to:

  • Low-Cost Health Insurance – Full and part time plans available.
  • Career Advancement.
  • Paid Time Off in addition to Sick Leave.
  • 401k with company match.
  • Tuition Reimbursement annually.

Responsibilities:

§ Adhere to all store operations procedures, policies, and guidelines.

§ Properly execute selling initiatives and provide value to the customer.

§ Follow all food service programs, procedures, and sanitation requirements, if applicable.

§ Greet and communicate easily with customers.

§ Dedication to assisting customers’ needs to enhance their experience.

§ Knowledgeable about products and services.

§ Apply positivity to your customer service strategy by emphasizing “sales & specials.”

§ Additional duties will be discussed at the interview.

Qualifications:

§ Must be at least 16 years old.

§ Customer Service Skills

§ Proficient in the use of computers

§ Ability to learn software systems, the cash register, and corporate procedures.

Working Conditions:

§ Retail convenience store environment with occasional exposure to dust, extreme temperatures, contact with petroleum and/or cleaning products, etc.

§ Constant standing with frequent bending and lifting.

§ Employees are expected to come to work and maintain full store operations in all weather conditions unless closure of the store is ordered by the company.

If you are a customer-oriented individual with excellent communication skills and a passion for providing exceptional service, we would love to hear from you. Apply today to join our team as a Customer Service Representative/Cashier!

Job Types: Full-time, Part-time

Pay: $15.00 - $16.50 per hour

Expected hours: 24 – 50 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • No experience needed

Shift:

  • Day shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work setting:

  • In-person

Ability to Relocate:

  • Maryland: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $17

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