Account Manager

Company Description

• Highland Provisions was founded by cannabis lovers who were determined to bring a professional, scientific spirit to the industry. We are a single source, full line supplier of top tier cannabis products based in Bend, OR. Our mission at Highland Provisions is to be the most reliable and professional supplier of quality cannabis products in Oregon. Our goal is to help our retailers best serve their customers by providing connoisseur quality products, dedicated customer service, and an attractive shelf presence.

Position

• Account Manager - Eugene/Mid-Valley/Bend Region

Job Overview

• Full time
• Varying schedule
• Remotely based
• Salary Commission
• Monday-Friday, with occasional weekends probable

Job Description

• We are seeking a hard-working and self-motivated Account Manager to join our sales team. The Account Manager (AM) will receive an existing, high-profile accounts list and is responsible for maintaining strong relationships with those retail partners.
• The Account Manager should be well-versed in prospecting, networking and sales pipeline management to continue to grow active accounts list and on-board new retail partners.
• AM must be highly versed in all product categories, prices, and inventory availability for a streamlined sales experience.
• The Account Manager must be comfortable taking orders, crafting emails, hosting in-person meetings, setting up and tending to booths, maintaining consistent internal communications, entertaining clients, putting in windshield time, and hitting a minimum number of customer interactions.
• The Account Manager must educate, incentivize, and create a rapport with budtenders and purchasing managers for the purpose of building strong brand recognition and familiarity with our retail partners.
• The Account Manager must communicate professionally and work collaboratively with order fulfillment team to ensure accurate deliveries and excellent customer service for our retail partners.

Job Duties

• Responsible for maintaining sales of all product lines by regularly processing purchase orders
• Consistently following up with retailers after trade sample drops, deliveries, swag drops, etc. to ensure customer satisfaction
• Schedule and host vendor days to help strengthen brand recognition and educate retail partners
• Self-manage a sales calendar and schedule based on business and territory needs
• Account Manager will have access to trade samples and will stay properly supplied with literature and swag
• Responsible for keeping customers up to date with any changes to their order (late delivery, purchasing issues etc.)
• Always maintain a clean and professional work appearance
• Effectively collaborate with other sales team members to help provide an efficient, productive, and innovative work environment
• Report any disputes to manager/HR
• Comply with all HR policies, including confidentiality and non-disclosure agreements

Experience and Requirements

• 3 years B2B sales experience in any industry or
• 2 year of B2B cannabis experience
• Must be at least 21 years of age
• Based in territory, preferably near Eugene/Bend.
• Must have a driver's license, a registered and reliable vehicle, and valid vehicle insurance
• Must possess or have ability to receive OLCC worker permit
• Background check will be run for potential candidates
• Must have clean driving records (No DUI’s, DWI’s)
• High School Diploma or equivalent, Bachelor's degree preferred

Skills and Qualifications

• Hard working and committed
• Working knowledge of Oregon Cannabis Industry
• Demonstrates accountability
• Proactive and self-motivated
• Strong attention to detail
• Must be able to communicate respectfully and effectively with managers and fellow employees
• Can work under pressure, while completing tasks within given time constraints
• Must be computer savvy
• Will be required to work with Microsoft 365 Suite including Excel, Word, and Outlook
• Must be proficient at scheduling via Outlook
• Ability to plan many weeks ahead, trouble-shoot, anticipate problems, and problem solve on the fly
• Able to follow directions and ask questions as needed

Compensation

• Base Salary Commission Benefits

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Mileage reimbursement
• Paid time off
• Travel reimbursement
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay

Travel requirement:

• Up to 50% travel

Application Question(s):

• What is your relationship with Cannabis?

Education:

• High school or equivalent (Preferred)

Experience:

• Cannabis: 1 year (Preferred)

License/Certification:

• OLCC Marijuana Worker's Permit (Preferred)

Work Location: Remote

Salary : $55,000 - $70,000