Office Manager

Our Story   Founded in 2008, Hightower is a wealth management firm that provides investment, financial, and retirement planning services to individuals, foundations, and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower’s capital solutions, operational support services, size, and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their vision of “well-th. rebalanced.” Based in Chicago with advisors across the U.S., the firm operates as a registered investment advisor (RIA).    Your Future Team   The Facilities team manages the real estate needs of Hightower’s corporate, and Advisor leased office spaces across the country while providing a broad range of facilities management services to our diverse Advisor teams. We deliver quality customer service and support for each requirement. Adaptable. You have the instinctive need to achieve objectives despite the hurdles that may come along the way. You are comfortable working in a fast-paced environment and adjusting to dynamic change. Detailed. You know how to manage multiple projects and prioritize appropriately. You create clear and logical systems and processes to support your work and that of the organization. Service Oriented. Our team members are high performers with the ability to put the corporate staff and advisors first. Self-Motivated. You take responsibility for the important part you play in our department, and you check in with senior members of the Department to ensure you are on the right track without waiting to be asked.  Once comfortable in the role, you are entirely self-directed and can manage your pieces of our puzzle independently; you are also able to bring issues to senior members of the Department with proposed solutions in mind and see the matters within your purview through to completion without needing to be given task lists. What You’ll Do We are seeking a successful Office Manager who is a multi-tasker at heart, with strong communication skills and a problem-solving mindset that thrives in a fast-paced and evolving organization. Our ideal candidate is coachable, has a willingness to learn, and consistently performs at a high level under variable workloads. As a rapidly growing company, opportunities for internal growth and career development are plentiful.  Manage all services and equipment needs related to the office space Own people manager responsibilities, including providing directions and oversight, delivering coaching, development, performance management, and making staffing decisions Evaluate furniture, office layouts, and designs Manage employee workspace hoteling and security systems for both office locations Triage any office issues and deliver solutions in a timely manner Assist the facilities project manager with onsite projects and coordination Verify service vendors’ contracts and monitor vendor quality and performance Responsible for two (2) midtown offices supporting the advisor and corporate staff Coordinate and manage all event space requests for each building’s amenity space in conjunction with Hightower’s Marketing department and building representatives where necessary (i.e. reserving, setting up services, liaison with the building, etc.) Support internal staff in both office locations – comfortable traveling between office locations daily as needed. Including covering the front desk and managing phones. Ordering office supplies and managing inventory Liaison with the building staff/landlord/management for any needs the company may require    What You’ll Bring                                                Strong attention to detail Excellent communication skills Ability to multi-task in a high-pressure environment Bachelor’s degree or equivalent experience Relevant office management experience Professional office demeanor, supporting high demand client interactions MS Office Suite (Excel, Word, PowerPoint, and Reporting experience Working knowledge of project management tools (Asana, Trello, etc.) Clear head and a good sense of humor  What We Offer   Coverage on the first day of employment for medical, dental, and vision insurance 401k Matching Plan Paid Parental Leave Student Loan Assistance Pet Insurance Flexible Benefits (FSA, Pre-tax transportation, HSA Employer Contributions)  AN EQUAL OPPORTUNITY EMPLOYER: Hightower is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law.   You are a U.S. citizen, U.S. permanent resident, or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.   Hightower requires proof of COVID-19 vaccination for all employees. Reasonable accommodations will be considered and reviewed for approval.

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