What are the responsibilities and job description for the Outpatient Therapy Receptionist- Full Time position at Hill Country Memorial Hospital?
- Assures the readiness of the reception area for each working day; open the building at the designated time and have all front desk activities fully operational at start of business hours.
- Greet patients and family members. Perform accurate registration of patient and insurance information into practice EMR.
- Facilitates patient flow by notifying the provider of patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
- Schedule patient appointments, make patient reminder calls. Answer telephones, scans, relays messages, and manages fax server.
- Perform pre-determination of insurance benefits. Serve as a resource for patient billing questions and assist them to understand the results of the pre-determination of benefits
- Collects and posts all fees according to protocols; prepare and balance daily financial registers and submit all forms to fiscal department.
- Assists with filing and retrieving medical records and patient information.
- Assists with submission of authorizations for therapy services to insurance companies.
- Communicate effectively with all customers and coworkers to achieve positive patient outcomes and promote a friendly and supportive environment.
- Respect and maintain privacy and dignity of patients; ensure patient confidentiality at all times.
- Secure building at the close of each working day.
Behaviors
Preferred- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Self-Starter: Inspired to perform without outside help
Salary : $25,300 - $32,000
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