What are the responsibilities and job description for the Customs Entry Writer position at Hillebrand North America?
Hillebrand is seeking Entry-level (1 year) of experience and Experienced Customs Entry Writers for immediate hire.
Responsibilities
- Process documents through the Automated Commercial Environment (ACE) portal.
- Process ACH Duty payments.
- Handle CF28/CF29 requests for information.
- Work closely with other departments to deliver high level of service to customers.
- Maintain recordkeeping as required by US Customs rules and regulations.
- Impeccable customer service.
- Perform other duties as assigned.
- Serve as the primary company customs representative for your customer account base, ensuring prompt response to customer inquiries and follow through on issues until resolution to customer satisfaction.
- Demonstrate mastery with respect to the customs brokerage products’ standard operating procedures (SOP) and best practices.
- Direct ownership of Customer Standard Operating Procedures and Harmonized Tariff Schedule (HTS) databases for customer account base to ensure full compliance of CBP and customer requirements.
- Develop the skill to serve as a custom’s trusted advisor, transitioning from the day-to-day data entry fundamentals to true customs brokerage account management of your clients.
- Analyze and validate import documentation and data to ensure they are in accordance with all applicable laws and regulations prior to entry submission to U.S Customs and Partner Government Agencies (PGA).
- Adhere to a high level of operational excellence internally and externally, with respect to on-time performance, accuracy, and customer service.
Qualifications
- Bachelor's degree preferred.
- Strongly preferred: 2 years in shipping/logistics/supply chain management industry.
- Depending on department needs, may need a customs-licensed individual.
- Attention to detail.
- Ability to prioritize and meet deadlines.
- Proficiency in Microsoft Office, including Microsoft Excel.
- 1 yr of entry-writing experience
- Physical ability to: communicate clearly and accurately, operate a computer and other office equipment.
Hillebrand, created in 1844, is the market leader in global beverage logistics. Our network of more than 50 offices in the major countries of production and consumption of wines, beer, and spirits work in harmony to bring a full suite of services to the beverage industry. We have grown to 2,500 collaborators in our offices worldwide, but despite this growth, we pride ourselves on remaining a family company where individuals count. Hillebrand offers a full range of freight forwarding services to the beverage community: ocean freight, air freight, intermodal, domestic trucking, and customs house brokerage, in addition to a number of special value-added services.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Edison, NJ 08817: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Logistics: 1 year (Preferred)
Work Location: One location