What are the responsibilities and job description for the Delivery Driver position at Hilo Fish Co.?
POSITION SUMMARY
This position plays a critical and essential role in providing its customers the best delivery service possible. Under minimal supervision, drivers are accountable for maintaining a high level of product quality, on-time efficient delivery service and outstanding customer service.
ESSENTIAL FUNCTIONS
- Drivers are expected to be highly communicative with their Supervisor, organized, and detailed oriented.
- Drivers are required to report directly to the Supervisor or General Manager at the start and end of their shift.
- Driver will receive customer invoices and route information directly from the warehouse office. Drivers are ultimately responsible for the accuracy of the total load of orders on their route.
- Drivers are directly responsible for collecting proof of delivery signatures, COD payments, direction and approvals for return or credit from the office (Sales or General Manager).
- Drivers are accountable for their vehicle's sanitation as well as its overall cleanliness. All daily vehicle inspections will be completed and turned into the Supervisor prior to leaving work. Examples: washing vehicle inside and out, removing any trash from vehicles and sanitizing all bins, boxes and ice gel packs used for delivery and returning it to its assigned location.
- Drivers will complete and be accountable for all logs/reports pertaining to Safety, Sanitation, Mileage, Delivery Route, Product and Vehicle Temperature, Incidents and Accidents before leaving work.
OTHER FUNCTIONS
- Drivers can be called upon to help wrap fish, work in the warehouse and load other delivery vans.
- Besides delivery routes, delivery drivers will, when needed, pick up and deliver shipments to various cargo airlines or shippers.
MINIMUM QUALIFICATIONS AND EXPERIENCE
- High school diploma or GED.
- Valid State of Hawaii driver's license required.
- Acceptable State of Hawaii Driver's Abstract.
- Excellent written, English verbal and basic math skills.
- Ability to work effectively under pressure, meet deadlines, and maintain a high degree of judgment, especially when working with information that is confidential in nature.
INTERPERSONAL INTERACTION
This position reports directly to the General Manager. On a daily basis, the person in this position will interact with employees from various departments within the company. Ability to effectively communicate with employees, as well as customers, is an essential part of this position.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
TASK
TASK
1. Standing
up to 35% of time
11. Climbing
up to 5% of time
2. Walking
up to 40% of time
12. Balancing
up to 10% of time
3. Sitting
up to 20% of time
13. Stooping
up to 5% of time
4. Lifting
up to 75 lbs.
14. Kneeling
up to 5% of time
5. Carrying
up to 75 lbs.
15. Crawling
up to 0% of time
6. Pushing
up to 75 lbs.
16. Speaking
up to 40% of time
7. Pulling
up to 75 lbs.
17. Hearing
up to 80% of time
8. Reaching
up to 75% of time
18. Seeing
up to 100% of time
9. Handling
up to 75% of time
19. Close vision
up to 60% of time
10. Gripping
up to 75% of time
20. Distance vision
up to 40% of time
WORKING CONDITIONS
The employee in this position spends the majority of his/her time on the road delivering products. In addition, the employee works in a fish cutting/cold storage room and sales department with the following characteristics:
- Moderate to light levels of noise
- Air Conditioning; natural outdoor atmosphere
- Fluorescent lighting
- Temperatures between 40 and 60 degrees Fahrenheit indoor