What are the responsibilities and job description for the Account Manager position at HILTI?
What's the role?
We’re looking for account managers from all different backgrounds to join our regional sales team. This is no ordinary sales job, as ours is a uniquely high performing and supportive working culture.
Who is Hilti?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
What does the role involve?
The purpose of the role is to create value in the allocated account's portfolio through effective design and implementation of individual account strategies to build long term, sustainable and profitable relationships with the customer. The role involves professional field sales and high level customer consultation in the defined territory within the target industry. The job holder needs to provide efficient solutions and technical support to customers and represent the Hilti brand in the market place.
80% of management roles are filled with internal candidates, so there’s real potential to progress beyond where you start
What do we offer?
We’ll give you lots of responsibility, including your own portfolio of customers and these might be trades experts, project managers, or company leaders. From there, we’ll trust you to do whatever it takes to deliver outstanding results. Go the extra mile and we’ll reward you with unrivaled training, development, and career opportunities as soon as you’re ready for the next challenge.
Day to day you’ll report to your regional sales manager, who will also be there to help you manage your career.
In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement and student loan assistance, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.
We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring, targeted leadership programs, and opportunities for international assignments in any of the 120 countries in which we operate.
What you need is:
- Bachelor’s degree preferred or equivalent work experience.
- At least one-year prior experience in customer service and/ or sales working directly with customers, preferred (either over phone or face-to-face).
- Ability to thrive both independently and in a team environment.
- Demonstrated ability to develop engaged customer relationships and effectively implement strategic concepts.
- Excellent time and territory management skills.
- Must be persuasive, sales driven, customer focused, and a team player.
- Proficient computer skills including MS Office Suite, and smartphones.
- Must maintain a professional business appearance in accordance with HNA dress policy at all times.
- Career advancement may require domestic and/or global mobility.
Why should you apply?
We have an excellent mix of people and some of our best account managers joined us with little or no construction experience. Success at Hilti is down to teamwork and ability, no matter what your background.
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
