What are the responsibilities and job description for the Counter Offer Attendant position at Hilton Anatole?
Description
A Counter Attendant is responsible for preparing and replenishing food and beverage service in the restaurant, continuing efforts to deliver outstanding guest service and to maximize profitability.
What will I be doing?
As a Counter Attendant, you would be responsible for preparing and replenishing food and beverage service in the restaurant to deliver an excellent guest experience and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Complete opening and closing side work to include, but not limited to, stocking chinaware, silverware and tableware, tending to the coffee machine and/or grinder, retrieving food and beverages from the kitchen and delivering them to the Executive Lounge
- Retrieve and store chinaware, silverware and tableware
- Restock, clean and prepare the kitchen
- Organize and display breakfast and move chairs and tables as needed
- Display the bar according to established standards including, but not limited to, retrieving ice, cutting condiments, setting bottles, etc.
- Monitor inventory and ensure quality condition of all chinaware, tableware and silverware
- Respond to guest requests in a timely and efficient manner
Requirements
What are the benefits of working for Hilton?
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
- Go Hilton travel program: 100 nights of discounted travel
- Access to your pay when you need it through DailyPay
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
- Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members,
including partners and adoptive parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild
Education, including: college degrees and professional certifications
- Flexible shifts and days off
- Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
- Mental health resources including free counseling through our Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- 401K plan and company match to help save for your retirement
**Available benefits may vary depending upon property-specific terms and conditions of employment**
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Source: Hospitality Online