Lead User Experience Designer

***This role is based at one of our corporate offices in Memphis, TN, McLean, VA, Dallas, TX, or Remote***

As a Lead User Experience Designer, you will bring your technical skills to a hospitality company with an award-winning culture. On the Experience Design team reporting to the Director UX Design, you will support inventory projects, including Prodigy.  You will hold a passion for using technology for people. You are expected to act as a subject matter expert on consumer behavior on websites and mobile apps, especially those related to travel. The Lead User Experience Designer must understand the full consumer experience and be the “Voice of the Customer” throughout the organization and make sure it is heard in all decision-making processes impacting the consumer — helping oversee a consumer-centric culture.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. Hilton’s leadership development framework focuses on developing skills and business insight through a range of programs and approaches to meet varying learning needs and preferences.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Interpret quantifiable data and qualitative feedback into actionable next steps
• Develop user-centered designs considering customer feedback, personas, user research, technical constraints or opportunities
• Communicate design ideas and prototypes to a variety of audiences.
• Establish and shape our Design Language and Component Libraries in collaboration with UI Design

How you will collaborate with others:

• Work with POD team members and partners to develop a core understanding of user personas and provide solutions
• Collaborate with the Research and Experimentation team to identify learning opportunities and uncover user’s needs
• Collaborate with Content Designers to understand how users consume and navigate content and support information architecture strategy.

What projects you will take ownership of:

• Working with the Prodigy/Inventory teams to create actionable User Experience workflows including prioritized recommendations and accessible interaction design enhancements based on user research and best practices for web-based application design
• Communicate design decisions through excellent storytelling

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• 7 years of work experience as a user experience designer, product designer, digital designer, or similar role
• Experience with web and mobile platforms
• Experience with design tools such as Figma, Sketch, Adobe Creative Suite, or similar
• Understanding of accessibility standards      

It would be useful if you have:

• An online portfolio or samples of work demonstrating experience creating great user-centered design solutions
• Understanding of current and emerging technologies
• Experience working with remote teams
• Experience in an Agile/scrum environment
• Bachelor's Degree or equivalent professional experience

WHAT IT IS LIKE WORKING FOR HILTON

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. Hilton’s commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance our effectiveness in attracting Team Members, customers, corporate partners, and owners.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”),  a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $85,000-$120,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-DNI

Salary : $40 - $85,000