What are the responsibilities and job description for the General Manager position at Hilton Dedham?
Position Summary
The General Manager oversees and directs all aspects of hotel operations including property maintenance, asset protection, guest service, sales, food and beverage, accounting/budgeting, and human resource. The General Manager directs all operations in alignment with the vision and direction of the Company, brand requirements, and local, state, and national regulations. Responsible for quality service, meeting/exceeding financial goals, short and long term planning and day-to-day operations. Recommends the hotel's budget, marketing/business plans, capital expenditures and managers within approved plans and objectives.
This position directly manages the hotel's executive committee and indirectly manages all hotel associates. Articulates Company goals to the hotel's management team and associates. Demonstrates commitment to these goals through work ethic, integrity and respect for the Company and its associates. Unites associates in a common commitment to achieve and exceed these goals. Works closely with management throughout the Company and regular contact brand management and hotel owners. Impresses guests with quality and timely service in a pleasant and friendly manner.
Qualifications
A college degree preferably in hotel management. Five plus years of relevant experience in the hotel industry. Recognition within the hospitality industry as a person with integrity and ethical grounding.
Skills and Abilities:
This position requires a substantial and successful track record in profitable hotel management while maintaining integrity and professional bearing. Possess knowledge of accounting and budgeting along with the ability to compile facts/figures and analyze information that involves data manipulation or interpretation to arrive at logical conclusions. Ability to anticipate and identify issues and exercise initiative to investigate, interpret and weigh alternatives to reach logical conclusions and make sound business decisions.
Display consistent professional leadership while simultaneously handling competing and changing priorities and projects. Remain positive, resourceful and possess the ability to improvise while working in a fast-paced environment, sometimes under pressure.
The ability to effectively and efficiently schedule, manage, and delegate work. Appropriately and effectively interview, hire, motivate, develop, monitor and address staff performance matters. Possess excellent listening, verbal and written communication skills with professionalism, diplomacy and confidentiality.
Computer proficiency in Microsoft office along with the ability to travel when needed. Must satisfy and comply with legal requirements for employment within the jurisdiction.
Benefits
- Health, Dental and Vision Insurances
- Disability Insurances
- Supplemental Life Insurances
- identity Theft Protection
- Matching 401(k)
- Flexible Spending Accounts
- Vacation, Sick time and Holidays
- AMAZING HOTEL DISCOUNTS!