What are the responsibilities and job description for the Night Auditor position at Hilton Garden Inn Anchorage?
JOB OVERVIEW - NIGHT AUDITOR:
Use your attention to detail and desire for routine to create memorable guest experiences! As a Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your contributions as a Night Auditor are essential to providing our guests with a comfortable stay.
Use your attention to detail and desire for routine to create memorable guest experiences! As a Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your contributions as a Night Auditor are essential to providing our guests with a comfortable stay.
A TYPICAL SHIFT:
- Review daily transactions and checklists for completion and accuracy.
- Ensure all guests are served promptly and courteously.
- Apply problem-solving skills to resolve guest issues to their satisfaction.
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
- Ensure emergency notification procedures are followed in the event of issues taking place overnight.
- Communicate effectively between all shifts and departments.
REQUIREMENTS:
- Previous customer service experience with proven ability to thrive working the overnight shift is ideal.
- To be successful in this role, you need strong verbal and written communication skills.
- You must be able to read, write, type and use basic technology.
- This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds.
- Applicants must be available to work weekends and holidays.
Are you the one we are looking for? We want someone who embodies Hilton Values!
H- Hospitality
I- Integrity
L- Leadership
T- Teamwork
O- Ownership
N- Now
We offer medical/dental/vision and life insurance, short- and long-term disability, 401(k), FSA, employee discounts and more!
Salary : $29,100 - $36,800
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