Sales Coordinator

Hilton Garden Inn – Appleton/Kimberly
Kimberly, WI Full Time
POSTED ON 6/25/2023 CLOSED ON 7/24/2023

What are the responsibilities and job description for the Sales Coordinator position at Hilton Garden Inn – Appleton/Kimberly?

Purpose: To act as personal support for the Sales Department. To detail all in-coming functions, maintain room block inventories, and qualify all in-coming sales calls.

Responsibilities:

  • Performs general duties including typing, dictation and answering telephone.
  • Details BEO's for all meeting events
  • Processes all paper flow in and out of Sales management offices.
  • Maintains a filing system of reports and pertinent records.
  • Provides professional and courteous guest service at all times.
  • Organize your own activities to make the best use of your time.
  • Express yourself well when talking to potential guests, discuss features of the products and services involved and convince the other person of both your knowledge and integrity.
  • Keep accurate records of contacts, sales, and purchases.
  • Be available on nights, weekends, and holidays.
  • Provides professional and courteous service at all times.
  • Qualifies all prospective leads.
  • Meets with and maintains rapport with individuals and contacts in order to produce groups and/or convention business, to include guest room, meeting space, services and catering/banquet sales for both the group and transient markets.
  • Attends all high-profile events hosted in the hotel.
  • Attends civic meetings ensuring a positive rapport and relationship with area decision and opinion leaders, including but not limited to; local chamber, convention and visitors bureau, rotary, airport, etc.
  • Schedules group rooms, conventions, and business group activities and meetings at the hotel.
  • Maintains as liaison with other departments to facilitate services agreed upon by the sales office and prospective clients.
  • Maintains good rapport with area business leaders and local civic groups and companies.
  • Enforces sales related policies and procedures.
  • Ensures that sales activities meet or surpass profit plan.
  • Develops and maintains client files.
  • Works with the local Sports Marketing, Economic Development, and Convention and Visitors Bureau to control dates, availability, and rates.
  • Prepares reports as outlined including, but not limited to Productivity Reports, Weekly Plans, Sales Call Reports, Market Share Analysis and Forecasts.
  • Attends weekly staff, BEO, and revenue management meetings.
  • Attend and present data, as requested at all meetings with management company and ownership groups for the hotel.
  • Valid Drivers License.
  • All other duties as assigned by the Management Company.

Physical Demands: Lifting up to 20 lbs. Maximum with frequent lifting and/or carrying of objects weighing up to 10lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, seeing.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday
  • Night shift
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Experience:

  • Hotel Experience: 1 year (Preferred)

Work Location: In person

Salary : $15 - $18

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