What are the responsibilities and job description for the Sales Manager position at Hilton Garden Inn Downtown Little Rock?
Join the best Hotel team in Little Rock at the Hilton Garden Inn Downtown Little Rock. We are looking for a hard-working, passionate sales professional to build sales in the group market.
Hotel Sales Manager Duties and Responsibilities:
Drive group account sales for the hotel, aligning with business strategies to set and achieve sales goals.
Identify new business opportunities and enhance sales to meet revenue targets.
Represent the hotel at various events and exhibitions to promote brand awareness and attract potential clients.
Conduct daily sales calls, both internally and externally, and organize site inspections to secure new business deals.
Ensure prompt and professional communication with clients, maintaining long-term business relationships.
Provide exceptional service to customers, addressing their needs and inquiries promptly and effectively.
Manage the operational aspects of secured business, including proposal generation, contract writing, and customer correspondence.
Collaborate with the Revenue Manager to negotiate rates that align with the hotel's financial objectives.
Foster teamwork with the front office team to ensure cohesive efforts in achieving shared goals.
Attend department and hotel meetings as required to stay updated on business strategies and initiatives.
Target potential key accounts and cultivate relationships within the community to expand the customer base.
Acquire and develop new business accounts, preparing comprehensive sales proposals for clients.
Follow up promptly on all business leads, aiming for a 24-hour response time to clients.
**Prerequisites:**
Demonstrated pride in work and attention to detail.
Impeccable personal presentation with a warm, confident, and hospitable demeanor.
Empathy towards customers and colleagues, with a focus on delivering exceptional service.
**Skills:**
Proficient in computer skills, with experience using hotel sales systems like Delphi considered a plus.
**Experience:**
Preferably, prior experience in hotel sales, particularly within IHG, Marriott, or Hilton branded properties.
Alternatively, a minimum of 1 years experience in sales and marketing or a related professional area.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
Ability to Relocate:
- Little Rock, AR 72202: Relocate before starting work (Required)
Work Location: In person