Sales Manager

To generate maximum sales efficiencies, while maintaining or exceeding targeted net sales volume. Must promote and support all aspects of the branded Hilton Grand Vacations (HGV) culture. Supervises the sales line through mentor, modeling and reinforcing effective sales and customer service practices, behaviors and results. Schedules, plans, and directs the activities of a sales force of Sales Executives to acquire maximum sales volume. Must maintain a professional and personal image that upholds the HGV standards of integrity, quality and service to customers

Provides training, mentor and ongoing support to Sales Executives

Continually reviews and proactively manages the overall performance of all direct reports. Conducts one-on-one reviews with Sales Executives, to build more effective communication, to understand training and development needs, and to provide insight for the improvement of their performance while upholding the team culture

Develops and executes personal development plans to improve sales skills, increase professionalism and effectiveness.

Assists in recruiting and hiring Sales Executives utilizing company established criteria and processes.

Ensures communications from senior management, changes in policy or procedure, and company information are funnelled down to all team members, via team meetings, one-on-one meetings, email, and regular interpersonal communication.

Plans and allocates resources to effectively staff and accomplish the work to meet performance goals.

Reviews performance data that includes sales, financial, and activity reports to monitor and measure team productivity and overall effectiveness. Prepares periodic reports for senior management, as needed or requested, to track goal accomplishment.

Demonstrates positive and effective resolution of guest/owner and team member concerns.

Serves as a role model, consistently exhibiting the Hilton Values and the highest ethical standards. Mentor and progressive discipline when performance standards are not met or Company guidelines are not followed..

Supports the Director of Sales (DOS) and Senior Sales Manager by challenging the way things have always been done; looking at problems, processes and solutions in new ways; identifying novel solutions to old problems by trying new methods and technologies.

Excellent benefits as a team member with our organization!

Basic Requirements:

High School Diploma

Solid understanding in timeshare sales

Optimally and resolve customer problems.

Demonstrated ability to hold self and employees accountable for their actions.

Strong verbal and written communication skills.

Skilled in developing relationships with a wide variety of people.

Solid experience in providing mentorship and feedback to help employees strengthen knowledge and skills.

Maintain focus, positivity and composure under pressure.

Strong solid understanding of Microsoft Office.

Skilled in adapting behavior to fit the situation and needs of others

Preferred Qualifications:

Bachelor's Degree

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.