What are the responsibilities and job description for the Help Desk Technician position at Hire IT People, Inc?
Job Title: Help Desk
Location: NJ, Trenton, (onsite)
Duration: 1 Year
Local Candidate preferred
Overall IT experience: Required. 5 yrs.
Education:
Certifications:
Experience providing Customer Service to internal customers, management, and administration. Required. 5 yrs.
Experience providing Desktop support functions including visiting the end user area to research and resolve hardware/software/connectivity issues. Required. 5 yrs.
Experience providing desktop support to end-users and suggesting alternative solutions for hardware requirements. Required. 5 yrs.
Experience providing desktop support for a variety of business and software development applications. Required. 5 yrs.
Experience Installing, configuring and troubleshooting computer hardware, operating systems, network configurations and software. Required. 5 yrs.
Experience Performing Backup/Recovery, and troubleshooting network connectivity issues. Required. 5 yrs.
Experience troubleshooting/supporting Windows 10 desktops/laptops/tablets. Required. 5 yrs.
Experience with SCCM to image computers. Required. 5 yrs.
Experience troubleshooting/supporting Windows 11 desktops/laptops/tablets. Required. 5 yrs.
Experience with Support and configuration of Android mobile phones. Required. 5 yrs.
