How much does a Help Desk Support Specialist III make in the United States? The average Help Desk Support Specialist III salary in the United States is $64,342 as of July 26, 2022, but the range typically falls between $57,681 and $72,264. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Based on HR-reported data: a national average with a geographic differential
25% $57,681 10% $51,617 90% $79,477 75% $72,264 $64,342 50%(Median)
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Check out Help Desk Support Specialist jobs in Virginia

Help Desk Specialist, Tier 1

OBXtek Inc. - Alexandria, VA

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Delaware Nation Industries - Arlington, VA

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Aalis Management Consulting - Fort Belvoir, VA

Job Description for Help Desk Support Specialist III

Help Desk Support Specialist III responds to end-user phone, email, or chat requests for support to resolve basic computer, application, system, device, access, or performance issues. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Being a Help Desk Support Specialist III advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Documents incidents using help desk systems or tools. Additionally, Help Desk Support Specialist III escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree or equivalent. Typically reports to a supervisor. The Help Desk Support Specialist III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Help Desk Support Specialist III typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification. (Copyright 2022 Salary.com)... View full job description

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Job Openings for Help Desk Support Specialist III
Those that have already made the climb...
Nick Daffan, Executive Vice President and Chief Information Officer
Verisk Analytics, Inc. provides data analytics solutions in the United States and internationally. It provides predictive analytics and decision support solutions to customers in rating, underwriting, claims, catastrophe and weather risk, natural resources intelligence, economic forecasting, and various other fields. T... More
Fiscal Year Ended in 2021
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Average Base Salary

Core compensation

 
 
 
57681
72264
64342

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
58716
74237
65747
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Help Desk Support Specialist III in the United States. The base salary for Help Desk Support Specialist III ranges from $57,681 to $72,264 with the average base salary of $64,342. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $58,716 to $74,237 with the average total cash compensation of $65,747.
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57681
72264

 

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Skills associated with Help Desk Support Specialist III: User Guides, Computer Troubleshooting, General Office Software, Issue Resolution ...More

Recently searched related titles: Computer Network Support Specialists, Help Desk Engineer

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Salary estimation for Help Desk Support Specialist III at companies like : HCI GROUP INC, KINGSWAY FINANCIAL SERVICES INC, PRIMERICA INC

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