Job Posting for Cake Decorator at HIS Management Group, LLC
You are applying for a job with a franchisee of the Dairy Queen® system and not American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions.
We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen® brand and delivering exceptional customer service. If you enjoy working in a fun, fast paced environment we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.
Job Functions:
Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
Bring to life fans’ imagination through the art of cake decorating
Assemble and prepare soft serve and Blizzard cakes, including decorating with icing, gel, drawings, decorating kits, air brush, edible images, and letterings
Enthusiastically greet and welcome fans to the Dairy Queen brand
Strive to exceed fan expectations and deliver fan first service through timely and quality service
Quickly and accurately prepare food products following restaurant, health, and safety standards
Answer fan questions about product ingredients and preparation
Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
Create and maintain a positive, safe, clean, and inviting environment for fans and team members
At all times exhibit a genuine passion for excellence
Perform other duties as assigned by management
Requirements:
Communicate positively with fans and co-workers constantly during shifts
Competent and proficient with cake decorating tools
Cake decorator’s certificate and/or previous cake decorating work
Practice established food handling procedures and meet any local health regulations
Exhibit good manners, proper personal hygiene, and promptness
Have fun and maintain a positive attitude at all times!
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