What are the responsibilities and job description for the Receptionist position at Historic Buxton Inn?
Company Introduction:
The Buxton Inn was established in 1812 and is Ohio's oldest continually operated Inn and Tavern in the State. Today the Buxton is a full service restaurant and 25 room hotel along with event venue.
Overview:
Main Responsibilities of a Receptionist:
- Greeting and assisting clients
- Handling a variety of administrative support tasks
- Providing outstanding customer service
We are looking for a qualified receptionist to welcome and greet our clients, direct them around the office, and handle our various administrative support tasks.
A good receptionist must check every visitor who comes to our office, and maintain visitor logs. He or she will need to handle a variety of tasks, such as faxing, taking and routing phone calls, sending mail, making travel plans, and preparing meeting rooms.
A good job candidate must be professional and friendly, especially when dealing with clients. Excellent service is a must for great customer experiences.
Responsibilities of a Receptionist:
- Welcoming and greeting clients
- Performing safety checks and issuing visitor badges
- Directing clients around the office
- Maintaining visitor logs
- Answering and forwarding phone calls
- Scheduling appointments
- Organizing and distributing mail
- Copying, faxing and performing other administrative tasks
- Making travel plans
- Preparing rooms for training and meetings
- Keeping the reception desk and area clean and well-organized
- Providing delightful customer service
- Associate's or Bachelor's degree in a relevant field
- Experience as a receptionist is a plus
- Excellent written and verbal communication skills
- Great telephone communication skills
- Great organizational skills
- Good computer skills, including competency in Microsoft Office programs
- Good time-management skills
- Customer-centric approach
- Professional and friendly disposition
- Ability to work in a team
- Willingness to assist colleagues with administrative tasks
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