What are the responsibilities and job description for the Collections Representative 3rd party collections position at HKM and Associates?
We are looking for a Collection Representative to join our team. The successful candidate will be responsible for managing the collection process, including making calls to customers, sending out reminder letters, and working with customers to create payment plans. The ideal candidate will have excellent communication skills, a professional attitude, and the ability to work in a fast-paced office environment. 3rd party collections is preferred.
Responsibilities:
- Maintain accurate records of customer accounts.
- Make outbound calls to customers to collect payments.
- Negotiate payment plans with customers.
- Provide excellent customer service to customers who are delinquent on payments.
- Work with other departments to resolve customer disputes and complaints.
- Stay up-to-date on collection laws and regulations.
Job Type: Full-time
Pay: $16.00 - $26.00 per hour
Expected hours: 32 – 36 per week
Benefits:
- Flexible schedule
- Paid training
- Referral program
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- Office
Ability to Relocate:
- Corona, CA 92879: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $26