What are the responsibilities and job description for the Senior Account Manager position at HLK?
HLK is a creative and technology agency focused on understanding and changing audience behavior through deeply integrated brand experiences. We bring clarity of context and creative resolution capable of changing behavior and shaping belief in brands. Active clients include Ameren, Bayer, Envu, Marriott, MasterBrand, and Winchester.
There are many benefits to working at HLK, including the following:
A flexible work environment
A casual and creative atmosphere
Unlimited time off
Paid sabbatical
Parental leave
Medical insurance
Dental insurance
Vision insurance
401(k) plan with a company match
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Senior Account Manager is a primary day-to-day contact for our clients. The Senior Account Manager partners closely with clients and cross-functional teams to deliver work that drives measurable results and helps move our clients’ businesses forward. This position requires excellent communication and organizational skills, broad experience across all marketing channels, and an ability to think strategically in collaboration with clients and internal teams. This role must be able to develop a deep understanding of a client’s business, their products and services, and their competitors and come to the work with an extremely proactive mindset.
\n- Defines scopes of work and deliver profitably on those scopes of work
- Guides and delivers flawless execution of projects in collaboration with internal teams and helps to identify growth opportunities within existing accounts as well as risks or threats to the account
- Knows and understands the skills and capabilities of the agency in order to bring them to bear in our client partnerships
- Recognizes opportunities and sells HLK capabilities to help grow our business
- Works within and helps to develop a healthy and productive cross-functional team atmosphere in partnership with internal colleagues where all employees are empowered to live out our core values of Be Curious, Be Thoughtful and Be Brave
- Brings strategic marketing and industry thought leadership forward to help clients develop innovative solutions to their business challenges
- Minimum of five years of experience in an account management role, preferably at an agency
- Proven ability to foster relationships with mid-to-senior-level clients
- Proven ability to work within and help lead internal teams, both within the account management department and across other functional departments
- Ability to manage revenue, profitability and expenses
- Exceptional communication skills, including small-group and large-group presentations
- Understanding of and ability to tie creative solutions to marketing metrics
- Excellent budget and negotiation skills
- Ability to lead cross-functional teams
- Power user of email, text, video conferencing, presentation software and standard business software with superior organizational skills
This job description is not an exhaustive list of all functions that an employee may be required to perform, and the employee may be required to perform additional functions, reserving the right to revise the job description at any time.
