What are the responsibilities and job description for the Office Manager position at HMI GLASS?
Title: Office Manager
Experience:
- Strong background in Office Management -specifically within Manufacturing
- Experience within a facility consisting of direct interaction with both the production floor and office personnel.
- Strong Leadership Skills- Ability to hold people accountable and develop and facilitate change where necessary.
- Strong Customer service background.
- Strong Problem-Solving skills specifically in customer relations
- Excel Experience Required
Job Duties and Responsibilities:
- Assist in the implementation of new ERP system in order entry and quoting.
- Manage the Inside Sales/Tech Design Team
- Lead Growth and Process Improvements for Inside Sales/Tech Design
- Track and Report KPI’s
- Support Tech Design with customer issues.
- Communicate and work along side the Plant Manager to ensure Strong OTD.
- Manage order intake to not over fill capacity.
- Set lead times for different product lines.
- Hold frequent production meetings to keep Tech design informed as to production status.
- Work with AR & AP on a daily basis for customer invoices, credits, returns, pickups.
Job Type: Full-time
Pay: $70,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Whitinsville, MA 01588: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Office Management: 3 years (Required)
Work Location: One location
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