What are the responsibilities and job description for the Patient Coordinator position at HOLDBROOK PEDIATRIC DENTAL LLC?
Job Details
Description
Job Summary:
As a Patient Coordinator, you will be responsible for facilitating a seamless experience for patients throughout their healthcare journey. You will serve as the primary point of contact for patients, assisting them with appointment scheduling, insurance verification, and ensuring their needs are met during their visit.
Responsibilities:
- Greet and assist patients in a friendly and professional manner
- Schedule patient appointments and follow-up visits
- Verify patient insurance coverage and benefits
- Collect and update patient information in the electronic health record system
- Answer patient inquiries via phone, email, or in person
- Coordinate communication between patients, healthcare providers, and other staff members
- Ensure patient satisfaction by addressing any concerns or issues promptly
- Maintain a clean and organized reception area
- Assist with billing and payment processing as needed
Qualifications
Qualifications:
- High school diploma or equivalent; Associate’s or Bachelor’s degree in healthcare administration or related field is a plus
- Previous experience in a healthcare setting or customer service role preferred
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Proficiency in using electronic health record systems and basic computer skills
- Ability to multitask and work in a fast-paced environment
- Compassionate and patient-focused attitude