What are the responsibilities and job description for the Night Auditor position at Holiday Inn Express and Suites?
Night Auditor
Duties:
- Perform night audit procedures, including balancing accounts and generating reports
- Handle guest check-ins and check-outs during the night shift
- Answer phone calls and respond to guest inquiries
- Assist with guest relations, ensuring a positive experience for all guests
- Process payments and maintain accurate records
- Monitor security cameras and report any suspicious activity
- Complete administrative tasks, such as filing and data entry
Requirements:
- Previous experience in a similar role preferred
- Knowledge of phone systems and hotel software is a plus
- Strong attention to detail and organizational skills
- Excellent customer service and communication skills
- Ability to work independently and handle multiple tasks simultaneously
- Flexibility to work overnight shifts, including weekends and holidays
Join our team as a Night Auditor and contribute to creating a memorable experience for our guests. As a Night Auditor, you will be responsible for performing night audit procedures, handling guest check-ins and check-outs, answering phone calls, and providing excellent customer service. This role requires attention to detail, strong organizational skills, and the ability to work independently. If you have previous experience in a similar role and enjoy working in a fast-paced environment, we would love to hear from you.
Benefits:
- Competitive pay
- Opportunities for career growth within the company
- Employee discounts on hotel stays
To apply for this position, please submit your resume and cover letter detailing your relevant experience. We look forward to reviewing your application!
Job Type: Part-time
Pay: From $14.00 per hour
Expected hours: 16 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Overnight shift
- Weekends only
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
