About us
Holiday Inn Express is a small business in HOSPITALITY in Plymouth, NC. We are professional, agile and our goal is to Provide excellent work environment for each of our employees.
Our work environment includes:
Responsibilities:
- General Manager is responsible for overseeing daily operations of the establishment
- Manage and coordinate staff, ensuring efficient and effective service delivery
- Provide exceptional customer service, addressing customer inquiries and concerns
- Monitor inventory levels and order supplies as needed
- Ensure creating and implementing strategies to increase revenue and profitability
- Collaborate with other departments, such as House keeping, Maintenance,Breakfast Bar, Laundry, to ensure smooth operations
- Ensure compliance with health and safety regulations
- Handle any escalated customer complaints or issues
- Ensure Brand Requirements are fulfilled in timely manner.
- Ensure Head office instructions are followed in timely manner.
Experience:
- Previous experience in a similar role within the hospitality industry is preferred
- Strong knowledge of customer care & social skills.
- Excellent leadership and communication skills
- Ability to multitask and prioritize tasks effectively
- Proficient in computer systems and software used in the industry
This position offers an opportunity to work in a dynamic environment with growth potential. We offer competitive compensation and benefits packages. If you are a motivated individual with a passion for the hospitality industry, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.
Job Type: Part-time
Pay: $36,000.00 - $40,000.00 per year
Expected hours: 40 – 45 per week
Benefits:
Experience level:
Weekly day range:
License/Certification:
Shift availability:
Work Location: In person
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