The Night Auditor prepares, balances, and audits all daily postings and transmittals of property revenues. S/He also ensures that all guest-service standards are maintained at the front desk. The Night Auditor assists with guest needs during the night audit shift and provides sincere service through actions that display self-confidence, grace and courtesy to guests and colleagues.
1. Ensure accurate and timely recording and reporting of all property receipts.
2. Maintain guest service standards at the front desk at all times.
3. Follow cash handling procedures as outlined by company policy.
4. Collect payment at check-out and provide change for guests as needed.
5. Perform all end-of-day front desk and night-audit functions, including: reviewing cashier audits for accuracy, balancing credit card postings to computer system, maintaining computer database integrity daily, and auditing of master bills.
6. Complete the daily sales report and issue to all departments.
7. Prepare all computer systems for the following day.
8. Ensure accurate and timely backup files/tapes are maintained on a daily basis.
9. Prepare, balance, post, and distribute all necessary reports on a daily basis.
10. Contact management in emergency situations.
11. Assist in other accounting needs as required.
12. Maintain a daily log of important information to share with the department(s).
13. Maintain an up-to-date working knowledge of all resort amenities as well as any special events.
14. Interact with hotel staff in a professional manner, assisting other departments with necessary information.
15. Learn and adhere to all hotel policies and emergency procedures.
16. Utilize cost-saving controls; ensure economical and safe use of supplies and equipment.
17. Uphold all brand safety standards.
18. Communicate verbally and in writing in English.
19. Is a team player and interacts with all guests and fellow associates in a positive and friendly manner.
20. Perform other duties as assigned by manager.
Job Type: Full-time
Pay: From $11.50 per hour
Expected hours: 32 per week
Benefits:
Schedule:
Work setting:
Work Location: In person
Salary : $12
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