What are the responsibilities and job description for the Recruitment Coordinator position at Home Instead?
Objective
The Recruitment Coordinator is responsible for growing, maintaining, and developing a robust recruitment strategy utilizing our social purpose program, social media websites, and community partners with the purpose of growing the amount of Care Professional applications.
Primary Responsibilities
The Recruitment Coordinator is responsible for growing, maintaining, and developing a robust recruitment strategy utilizing our social purpose program, social media websites, and community partners with the purpose of growing the amount of Care Professional applications.
Primary Responsibilities
- Reflect the core values of Gorman, LLC, (d.b.a. an independently owned and operated Home Instead franchise)
- Develop and implement new recruitment strategies online and within the community
- Manage recruitment ads across all media sites and post positions as necessary
- Check in frequently with leads within the applicant tracking system
- Schedule and conduct applicant interviews in an efficient and professional manner
- Support and promote all social purposes events
- Develop community relationships with organizations leading to exceeding established goals
- Manage all website content as it relates to the Care Professional position
- Analyze digital data for key indicators for website optimization to improve Care Professional applications
- In conjunction with office leadership, develop recruitment strategy, detailing weekly and monthly activities focused on meeting or exceeding established goals
- Develop and maintain knowledge of Home Instead brand ensuring consistent messaging across all digital platforms
- Work closely with Business Development Coordinator on events to promote client and Care Professional acquisition
- Help create video and photography content promoting the Care Professional job description
- Demonstrate open and effective communication with the franchise owner, colleagues, Care Pros, clients and family members.
- Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
- Conduct client/Care Pro introductions as needed
- Perform any and all other functions deemed necessary
- Answer each employment inquiry in a friendly, professional and knowledgeable manner
- Following the Home Instead Standards; conduct reference checks, criminal background and motor vehicle check and drug screens on all Care Pros
- Help maintain employment records including but not limited to I-9 form, W-4 form and all other employment related documents
- Support Training Coordinator as needed with required training to meet Home Instead® Standards
- Take service inquiries as needed to help support the office
- Participate in back up rotation with office staff
- High school graduation or the equivalent
- One year of related business experience or an equivalent combination of education and work experience may be considered
- Must possess a valid driver’s license
- Must have an understanding of and uphold the policies and procedures established by Gorman, LLC, (d.b.a. an independently owned and operated Home Instead franchise)
- Must demonstrate excellent oral and written communication skills and the ability to listen effectively
- Must have the ability to work independently, maintain confidentiality of information and meet deadlines
- Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
- Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
- Must demonstrate knowledge of the senior care industry
- Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
- Must have the ability to establish good working relationships with the franchise owner, office colleagues, Care Pros and the community
- Must present a professional appearance and demeanor
- Must have the ability to operate office equipment
- Must be patient and congenial on the telephone
- Must have computer skills and be proficient in Excel and Word
- Must have the availability to work evenings or weekends as required
- Must have the ability to perform duties in a professional office setting
- Must have the ability to work as a part of a team
- Must demonstrate excellent organizational skills
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