Client Care Coordinator

Position Title: Client Care Coordinator Reports To: Program Director/ LCSW

Department: Social Services Employment Status: Full-Time

FLSA Status: Non-Exempt Position Status: Essential

GENERAL JOB DESCRIPTION

The Client Care Coordinator will assess each family to understand their strengths and determine their service needs

DUTIES AND RESPONSIBILITIES

• Completes comprehensive biopsychosocial assessment with each family to understand strengths and

service needs

• Facilitates a team review of the biopsychosocial assessment

• Provides short-term counseling, crisis intervention, risk assessment, safety planning and

psycho- education (not psychotherapy)

• Conducts risk assessments

• Collaborates with the Administration for Children’s Services (ACS) and/or preventive service

agencies when a child’s welfare is involved

• Participates in ACS conferences acting as an advocate for families

• Makes referrals and appropriate community linkages

• Facilitates group work (e.g., with young people, with fathers, etc.)

• Communicates and collaborates with service providers to enhance engagement and ensure quality

services

• Coordinates safety planning when needed

• Prepares families and children to accept services

• Provides educational trainings to staff

• Facilitates quarterly family meetings with shelter staff to discuss planning efforts and

progress

• Prepares exit packets for families moving to permanent housing

• In the event of an emergency, Essential Employees are required to report to work as scheduled

• Duties and responsibilities are subject to change based upon assessment of company needs

SKILLS AND QUALIFICATIONS

• Master’s Degree in Social Work from an accredited school of Social Work

• Must be a Licensed Master Social Worker (LMSW)

• Knowledge of child and adolescent development; emotional/behavioral health; mental health, parent- child relationships; family dynamics and diagnostic classification

• Strong expertise in strength-based, solution-focused, and family-centered practice

• Knowledge of guidelines, policies and regulations relating to child welfare, safety, permanency and wellness

• Knowledge and experience with group-work, as well as, working with diverse cultures and ethnicities

• Must be able to communicate effectively (verbally and in writing)

• Bilingual English/Spanish is strongly preferred

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work setting:

• In-person
• Office

Application Question(s):

• Knowledge of child and adolescent development; emotional/behavioral health; mental health, parent-child relationships; family dynamics and diagnostic classification
• Strong expertise in strength-based, solution-focused, and family-centered practice
• Knowledge of guidelines, policies and regulations relating to child welfare, safety, permanency and wellness
• Knowledge and experience with group-work, as well as, working with diverse cultures and ethnicities
• Must be able to communicate effectively (verbally and in writing)
• Bilingual in Spanish is a plus

Education:

• Master's (Required)

Language:

• Spanish (Preferred)

License/Certification:

• LMSW (Preferred)

Work Location: In person