Receptionist

Receptionist II

North Ridge Lodge

Position Type: Part - Time

FTE .4 Hours Per Pay Period: 30

Hours of Work: 0800h to 1600h Wage Range: $23.67 to $25.11

Closing Date: March 24, 2024 at 4:00 PM

Job Role

Reporting to the Community Manager and/or designate, the Receptionist II carries out administrative tasks while promoting a high standard of customer service, professionalism, and Homeland Housing policies, procedures, rules, regulations, and guidelines.

Job Duties

1. Represents the site in receiving residents, staff, and the public in a positive, helpful manner, and demonstrates Homeland Housing's Mission, Vision, and Values;

2. Greets and communicates with residents, guests, staff, volunteers, and visitors in a courteous, professional manner;

3. Answer all incoming calls, and respond to caller's inquiries in a positive, professional manner;

4. Redirect calls as appropriate and take clear, concise messages when required;

5. Maintains a clean, safe, fully stocked, and well-organized reception area;

6. Responds to incoming mail, including email and paper mail;

7. Prepares rent rolls and reconciliations;

8. Assists with resident move-in and move-outs;

9. Prepares and codes invoices, including matching with receiving slips;

10. Prepares or assists in the preparation of purchase orders;

11. Updates resident and employee information and lists;

12. Maintains key and key fob databases;

13. Prepares petty cash and resident trust account reconciliations;

14. Staff scheduling, including on-call responsibilities for scheduling short-notice employee absences;

15. Attends Staff and Workplace Health and Safety Meetings, prepares meeting minutes and agendas;

16. Orders office supplies; and

17. Supports managers and supervisors with project work as time permits.

Knowledge, Skills, and Abilities

Education, Training, and Experience

· Strong English communication skills are required; both written and verbal;

· High school diploma or equivalent;

· Previous office experience, with solid skills in Microsoft Office;

· Previous experience using YARDI® property management software;

· Previous experience using electronic employee scheduling and timekeeping software;

· Clear Vulnerable Sector - Criminal Record Check;

Skills and Abilities

· Ability to establish and maintain effective working relationships with residents and their families, site leadership, and departmental employees.

· Ability to organize and prioritize work, meet schedules and deadlines.

· Ability to anticipate needs and take the initiative to complete work in the absence of direct supervision and constant direction;

· Strong communication skills and professionalism when dealing with residents and the public;

· Effective, respectful verbal and written communication.

· Ability to maintain confidentiality and diplomacy.

· Demonstrates initiative and ability to work with minimal supervision.

· Ability to demonstrate tact, diplomacy, empathy, and patience in providing quality services to residents; and

· Attention to detail and problem solving.

· Must be responsible for maintaining self-wellness and reduced absenteeism.

· Attention to detail and problem solving.

Other

Competition: #HH-HR-REQ 1921

Job Type: Part – Time

Weekend shift premiums

The successful candidate will be required to provide an acceptable Criminal Record Check, 90 days current.

Only those selected will be contacted for an interview.

Job Type: Part-time

Salary: $23.67 - $25.11 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift

Ability to Relocate:

• St. Albert, AB: Relocate before starting work (Required)

Work Location: In person

Salary : $24 - $25