What are the responsibilities and job description for the Ticket Scanner - Homewood Mtn. Resort - Lake Tahoe position at Homewood Mountain Resort?
Ticket Scanner
The Ticket Scanner is responsible for greeting guests, providing mountain status and conditions, verifying ticket/season pass validation. The Ticket Scanner has a passion for the outdoors and customer service. This is a 100% outdoor position.
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Provide excellent customer service – Answer guest questions, provide directions and information about the mountain, and displays a positive and professional attitude.
- Validate tickets and season passes using a handheld device.
- Engage with guests on a first-name basis when available.
- Comply with company policies and procedures.
- Communicate with Guest Services Team regarding ticket and season pass validation.
- Snow removal as required.
- Incentive pay available
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WORK. ADVENTURE. REPEAT.*
Spanning peak to shore, our team is responsible for creating a unique experience for our guests within our little slice of Lake Tahoe. Our three properties consist of: the West Shore Café & Inn, a lakeside fine dining restaurant, event venue and boutique 6 room inn, the Homewood High & Dry Marina featuring boat storage, service and sales, and Homewood Mountain Resort with over 1,200 acres of skiing/riding positioned 280 steps to Lake Tahoe.
Through our three properties and numerous year-round offerings, you’ll be surprised to see that we’re hosting a great environment for professional and individual development, all packaged in a small resort town feel. Tucked between the mountains and the lake, our resort has a little something for everyone and we hope you will join us.
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Winter Employee Benefits*
- 401k, Medical, Vision & Dental Insurance available after 1,600 hours worked
- Top Health Insurance Plan with $25 payment per paycheck for a single person. Deductible only $750
- 2021/22 FREE Season Pass for yourself, your spouse and dependents
- Up to 10 FREE friendship lift tickets for full-time year-round employees
- 4-8 FREE lift tickets for part-time employees
- 50% off Food & Beverage discounts across the property (excludes alcohol)
- FREE transportation to and from work with TART, the local bus system
- Up to 60% off the industries top outdoor gear & sporting good brands through ExpertVoice
- Homewood Ski Team and Private Lesson Discounts
- FREE Ski and Snowboard Group Lessons
- Access to Discounts and FREE tickets at other ski resorts including Homewood Season Pass partner list
- Homewood Retail Discount
- Discounts to Homewood branded events
- Homewood Employee Community Winter Events including: ½ Price Drink Coupons at Homewood every Sunday, Monthly employee parties to celebrate with co-workers, Themed dress-up days once a month, Environmental Initiative days once a month
Job Type: Full-time