Receptionist/Central Services Assistant

Receptionist/Central Services Assistant

Honigman is a premier business law firm, based in Michigan with an international practice. Recently recognized in Michigan as one of the 101 Best and Brightest Places to Work, we earned this recognition by recruiting attorneys and staff members with outstanding credentials. Currently, we are looking for an experienced Receptionist/Central Services Clerk in our Washington, D.C. office. In addition to Washington, D.C., we have offices in Detroit, Lansing, Ann Arbor, Bloomfield Hills, Grand Rapids and Kalamazoo, Michigan and Chicago, IL. With more than 300 attorneys working in 60 different areas of concentration, Honigman provides timely and cost-effective counsel to clients in numerous industries.

The selected individual will, under general supervision, perform a variety of office/clerical duties of a routine nature, including greeting guests, answering phones, typing, filing, creating reports, and copying and scanning. Other duties and responsibilities as assigned.

Responsibilities:

· Receives and screens internal/external visitors and telephone calls, notifies appropriate personnel or records messages as needed. Responds to detailed inquiries concerning departmental activities and operations requiring in-depth knowledge of department procedures.

· Receive and oversee packages left at the reception desk for pick up and keeps a log of all office deliveries.

· Provide assistance to other office and firm members, as needed.

· Register all requests for conference rooms or visiting attorney office reservations utilizing firm software when appropriate.

· Operate standard business equipment such as computer, calculators, photocopiers, scanners and facsimiles, etc.

· Processes all incoming and outgoing mail and packages, including interoffice and overnight courier mail

· Ensures all conference rooms, copy and coffee stations are neat, orderly and stocked

· Ensures the conference rooms are set-up correctly, with beverages, catering, and equipment, if requested

· Maintain, order and verify incoming supply orders are accurate and received

· Maintains a record of all types of requests and calls for the Central Services Department.

· Interacts with management, other departments, and varied external personnel.

· Assists in coordinating the smooth work flow and communication in regard to premises upkeep, furniture/appliance repairs, and ordering supplies among other items.

· Process incoming checks and sending to accounting.

· Process invoices for approval, submitting to the Office Administrator and then to accounting.

· Generating checks and check requests, as needed.

· Assists with firm’s key card system including preparing reports as requested, creating key cards for new hires, loaning key cards when needed, and maintaining the key card log.

· Possesses knowledge of basic departmental functions, maintains a positive rapport with all members and visitors of the firm and observes confidentiality in all client and firm matters.

Qualifications:

· High school diploma or equivalent and at least two years of on the job experience in a customer service environment in order to gain an understanding of department procedures.

· Proficient in the utilization of Microsoft Suite of Products (Email, Word, Excel) and the ability to quickly learn how to use other software, as needed.

· Familiarity with office equipment, including computers, scanners, postage machine and photocopiers.

· Excellent customer service and interpersonal skills necessary to communicate by phone and in-person, follow instructions from a diverse group of attorneys and staff effectively, and provide information with courtesy and tact.

· Ability to organize and prioritize numerous tasks and complete them under significant time constraints.

· Ability to follow and convey instructions effectively with a high degree of courtesy and tack, including the ability to independently initiate follow-up.

· Excellent organizational skills; detail oriented.

· Dependable and able to work overtime as needed, including coming in early or staying late occasionally to help with video conference and meeting set ups.

· Able to work with multiple deadlines while remaining focused on key objectives of the job.

· Must be team oriented.

· Occasionally required to move to/from various spaces, kneel, grasp, push, pull, bend over, reach overhead, and/or lift, carry or move items such as files and binders. Some files and/or binders may be up to 50 pounds to waist level.

· Learn and comprehend instructions.

· Perform essential functions under stressful situations and time constraints.

· Work cooperatively with others.

We offer a very competitive salary and excellent benefits package. If you are a top performer and are interested in joining an exemplary team, we want to speak with you!

Honigman is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, marital status, sexual orientation, disability or any other category prohibited by applicable local, state or federal law. This policy applies to all aspects of employment, including recruitment, placement, promotion, transfer, demotion, compensation, benefits, and termination.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

Experience:

• Customer service: 2 years (Required)

Work Location: One location