Crew Position: Sales Team Coordinator

The Tale of Hook Hall

At Hook Hall, we live boldly and act differently. We're a crew built of dreamers that collaborate to Deliver the Unexpected, every day. We understand it is our call and responsibility to curate environments and experiences where people feel genuinely welcomed and part of our community. As moment makers, we produce immersive experiences where people feel recognized as human-first, allowing us to positively impact, empower, and collectively celebrate others.

Along the way, we foster community by ensuring that we are fulfilling our core mission in all our interactions, be they with guests, our partners, and each other.

Why Join Our Crew?

Situated in the heart of Washington, DC, Hook Hall is a traditional tavern and event space. It is a place our guests go to enjoy a cold beer and catch up with friends, or to find the latest epic pop-up experience. It's a space designed to transform and transition throughout the day.

We live boldly and act differently. We're a crew built of dreamers that delivers the unexpected each and every day. We curate environments, events, and experiences that make memorable moments where people feel recognized as human-first, allowing us to positively impact, empower, and collectively celebrate others in customized immersive experiences.

It is our collective efforts that ensure successful experiences for our patrons, company, and ourselves. Which is why we foster a welcoming and accepting work environment.

Role Description

This role is perfect for someone in the Event Coordination world that is looking for something new and different. The role handles Hook Hall's outside event inquiries from the, "I think I want to hold an event there!" to, "That event went flawlessly! Thank you!"

Utilizing strong creative skills this role will handle showing off Hook Hall and utilize sales skills to provide clients with the information, proposals, and internal support they need. It will take a lot of organization and teamwork to coordinate all the moving parts and ensure the operations crew is ready to make the event unfold flawlessly. After we Throw It Over The Fence during the event, it will be time for the Sales Team Coordinator to ensure that we follow up with the clients' to ensure their needs were met and focus on invoicing, reconciliation, and capturing their feedback.

Hook Hall was built by event planners for event planners it's the perfect blank canvas for you to dream big.

Administrative Responsibilities

• Act as the onsite coordinator to oversee events at Hook Hall and ensure they are on par with brand standards and contracted services
• Deliver the Unexpected from initial inquiry, creating and managing proposals, all the way through post-event reconciliation and invoicing
• Plan and coordinate details of events to include determining manpower levels, recommending personnel assignments, scheduling space and facilities, and communicating menu information to operations staff
• Under direction from the Sales Team Lead, embrace the entrepreneurial spirit as a brand ambassador, showing off the venue to potential guests
• Create open lines of communication with potential guests via email, phone, etc.
• Utilize your natural love of people to coordinate events and engage with guests to ensure they have the best possible experience
• Coordinates logistics for all venue rentals, products, and communications in conjunction with the Operations Manager
• Use your organizational skills to maintain the sales calendar and it's accuracy to avoid scheduling conflicts
• Under the direction of the Sales Team Lead, coordinate with the marketing and public relations crews to ensure campaigns are run to promote the space as an event venue
• Get out there and use your sales skills to network, attend business association functions and generate new leads

Job Requirements

• Commitment to and alignment with the company's core values
• Attend daily company-wide huddles to report on top priorities and weekly team meetings to track quarterly goals and objectives
• Be a relentless perfectionist with a positive attitude who has a high level of attention to mastering the minutia and competitive spirit
• Proficient in Microsoft Office 365
• Experience with Triple Seat and Gather is preferred
• Minimum 2 years of relevant experience in day-of-event management and sales
• Must have initiative and strong interpersonal skills
• Evenings and weekends will be required
• DC ABRA Manager-on-Duty certification
• Experience working in the hospitality industry, exhibiting the ability to accommodate and adapt to situations by effective decision making.