What are the responsibilities and job description for the Service Adviser position at Hooligan Cycles?
Responsibilities:
- Greet customers and provide excellent customer service
- Listen to customers' concerns and accurately diagnose vehicle issues
- Provide recommendations for necessary repairs and maintenance
- Prepare accurate estimates for repairs and communicate them to customers
- Coordinate with technicians to ensure timely completion of repairs
- Keep customers informed about the status of their vehicles
- Upsell additional services and products as appropriate
- Maintain a clean and organized work area
Requirements:
- Previous experience as a Service Advisor or in a similar role preferred
- Strong mechanical knowledge and understanding of vehicle maintenance
- Ability to accurately estimate repair costs and timeframes
- Excellent communication and customer service skills
- Proficient in using computer software for auto estimating and service scheduling
- Knowledge of shocks, struts, alignment, oil changes, and tire services is a plus
We offer competitive pay and benefits package, including health insurance, retirement plans, and paid time off. Join our team of dedicated professionals and help us provide exceptional service to our valued customers.
Note: Please do not include any contact information such as email or phone number in the job description.
Job Type: Full-time
Pay: $14.00 - $20.00 per hour
Benefits:
- Flexible schedule
Day range:
- Monday to Friday
Shift:
- 8 hour shift
Work Location: In person
Salary : $14 - $20