Occupancy Specialist

Job Title: Occupancy Specialist
Department: Property Management
Supervisor: Assistant Director of Compliance & Leasing
FLSA Status: Full Time Non-Exempt
Prepared By:
Prepared Date:
Approved By:
Approved Date:

Mission

Hope Community is a not-for-profit affordable housing organization founded in
1968.

Our core mission is to enhance the quality of life for low- and moderate-income families in Harlem through the development, preservation, and management of affordable housing and community-focused commercial spaces.

JOB DESCRIPTION

The property management division is responsible for the operation and physical management of a portfolio of approximately 74 buildings, with 1,250 dwelling unit. This division is also responsible for filling apartment vacancies. Hope community Inc.’s process for filling those vacancies entails a process the
Occupancy Specialist would be expected to follow.

REPORTING RELATIONSHIP

This position reports directly to the Assistant Director of Compliance & Leasing
Manager.

JOB RESPONSIBILITIES

Duties include, but are not limited to:

• Screen applications to begin initial rental process.
• Create and maintain waiting list on Yardi system
• Prepare timely, accurate, and complete standardized rent rolls and vacancy reports to coordinate with Property Managers
• Communicate effectively with Assistant Director of Compliance & Leasing

Manager via reporting, email and weekly marketing meeting to report vacancies, strategies and prospective tenants

• Work in collaboration with Property Management team on all other assigned tasks

Interviewing Prospective Tenants

• Qualifying applicants in accordance with HUD and LIHTC guidelines and building regulatory agreements
• Processing credit applications
• Process Section 8 applications for prospective tenants, in compliance with all applicable regulatory requirements.
• Communicate with all rental subsidies to insure all funding for rentals is secured
• Maintain and organize tenant files.
• Manage and ensure consistent income stream through quick turnover of vacancies.
• Schedule and conduct interviews for prospective tenants
• Process HPD Section 8, NYCHA Section 8, packages if applicable
• Create tenant files based on received information which includes leases

QUALIFICATIONS

• Minimum: College degree or equivalent related experience.
• Proven Computer skills.
• Hands-on action-oriented individual, with demonstrated ability to work as a team player, and effectively communicate verbally and in writing with others.
• High level of commitment to, and enthusiasm for, promotion of Hope

Community's mission.

• Ability and enthusiasm for working with staff at all levels of the organization in a collaborative team approach.
• Proven ability to exercise sound judgment concerning expenditures, resident relations, reporting
• Computer fluency, a proven track record of attention to detail and experience with HUD, HPD, and DHCR agency requirements are essential.
• Detail oriented.
• Excellent interpersonal, verbal, and written communication skills
• Bi- lingual Spanish / English a plus.

Job Type: Full-time

Pay: $44,528.84 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
Tenants are seen by appointment. When in the office staff and guests should wear face masks. Guests are restricted to specific areas of the office.

Ability to commute/relocate:

• New York, NY 10029: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• LIHTC: 3 years (Required)
• Yardi: 1 year (Preferred)
• Section 8: 1 year (Preferred)

Work Location: Hybrid remote in New York, NY 10029