Job Posting for Direct Service Advocate at Hope & Healing Survivor Resource Center

Position Summary: Provides rape crisis advocacy to sexual violence survivors and co-survivors. Provides education regarding the Rape Crisis Center services and other pertinent community services as needed.

Represent the mission and philosophy of the Rape Crisis Center at all times
Maintain confidentiality of information learned through one’s employment at the Rape Crisis Center
Serve in staff on-call rotation (hotline/hospital) to provide support to volunteers or direct service in the event a volunteer is not available
Maintain anonymous/confidential record-keeping for all survivors and co-survivor contacts
Assist Volunteer & Intern Coordinator with rape crisis advocacy training for volunteers and volunteer supervision

Work closely with allied professionals and all victim advocacy agencies to ensure collaboration and cross training

Adheres to Service Excellence standards at all times
Represent the Rape Crisis Center in community activities, coalitions and taskforce groups as assigned by supervisor
Complies with agency and program policies and procedures, federal and state requirements, and educational/ certification/ registry requirements
Provide services at the Summit County Child Advocacy (CARE) Center
Assist direct service team with evaluation of services
Job duties, responsibilities, and activities may change or be assigned at any time

Essential Skills:

Ability to remain calm, empathetic, non-judgmental and compassionate in crisis situations

Ability to establish and maintain professional boundaries
Excellent interpersonal and communication skills, particularly with diverse populations.

Supervisory Responsibilities: No supervisory responsibilities for this position.

Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; step up and down; stoop, kneel, crouch; talk and hear. The employee must occasionally lift and/or move up to 10 pounds.
Work environment: The employee may be exposed to possible danger from perpetrators and/or clients.

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

EEO

Hope and Healing Survivor Resource Center (H&H) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. H&H prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, military status, national origin, disability, genetic information, pregnancy, ancestry, or any other protected characteristic as outlined by federal, state or local laws. Additionally, reasonable accommodations will be made (where appropriate) for religious practices or employees with disabilities. Employees who may require a reasonable accommodation should contact an agency Director or the CEO. This policy applies to all employment practices within H&H, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. H&H makes hiring decisions based solely on qualifications, merit and program needs at the time.

Monday-Friday 12 am - 8 am
40

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