As of March 01, 2025, the average annual salary for a Customer Success Associate I in the United States is $62,593. According to Salary.com, salaries can range from a low of $50,401 to a high of $75,821, with most professionals earning between $56,211 and $69,517.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $69,517 | $5,793 | $1,337 | $33 |
| Average | $62,593 | $5,216 | $1,204 | $30 |
| 25th Percentile | $56,211 | $4,684 | $1,081 | $27 |
An entry-level Customer Success Associate I with less than 1 year of experience earns about $60,986. With 1-2 years of experience, the average salary increases to $62,075. For 2-4 years of experience, the pay typically rises to $62,992. Senior-level professionals with 5-8 years of experience earn around $63,268, and those with over 8 years of experience can expect an average of $63,451.
| Levels | Salary |
|---|---|
| Entry Level Customer Success Associate I | $60,986 |
| Intermediate Level Customer Success Associate I | $62,075 |
| Senior Level Customer Success Associate I | $62,992 |
| Specialist Level Customer Success Associate I | $63,268 |
| Expert Level Customer Success Associate I | $63,451 |
| Entry Level | 3% |
| Mid Level | 1% |
| Senior Level | 1% |
| Top Level | 1% |
| Experienced | 1% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of March 01, 2025, our research reveals a significant shift in Customer Success Associate I compensation over the past six years. For example, the median salary increased from $59,794 in 2023 to approximately $59,925 in 2024. (For a detailed analysis of Customer Success Associate I salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Customer Success Associate I information for you to search for. Click on search button below to see Customer Success Associate I job openings or enter a new job title here.
Here are companies hiring for Customer Success Associate I and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $62,593 | 66.8% | ||
| Bonus | $2,274 | 2.4% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $4,962 | 5.3% | ||
| 401K/403B | $2,724 | 2.9% | ||
| Disability | $1,297 | 1.4% | ||
| Healthcare | $8,352 | 8.9% | ||
| Pension | $3,503 | 3.7% | ||
| Time Off | $7,984 | 8.5% | ||
| Total Compensation | $93,690 | 100% | ||
The average annual salary of Customer Success Associate I is $62,593. In case you are finding an easy salary calculator, the average hourly pay of Customer Success Associate I is $30; the average weekly pay of Customer Success Associate I is $1,204; the average monthly pay of Customer Success Associate I is $5,216.
A Customer Success Associate I's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Customer Success Associate I earns the most in San Jose, CA, where the annual salary of a Customer Success Associate I is $78,554.
The highest pay for Customer Success Associate I is $75,821.
The lowest pay for Customer Success Associate I is $50,401.
Customer Success Associate I acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all phases of the customer lifecycle. Implements strategies and processes that deliver consistent customer satisfaction and retention. Being a Customer Success Associate I ensures that onboarding processes are precisely executed to build a strong customer relationship foundation. Utilizes extensive product knowledge, problem-solving skills and training to enhance customer engagements and achieve successful outcomes. Additionally, Customer Success Associate I coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers. Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges. Advocates for solutions, product enhancements, and other actions to meet the needs of customers. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Success Associate I work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Customer Success Associate I typically requires 0-2 years of related experience.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
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